Floor Inspector

Four Winds Casinos•South Bend, IN

About The Position

The Floor Inspector assists housekeeping management with coordinating and directing Room Attendant activities. The role helps ensure an exceptional standard of cleanliness is achieved and maintained in all guest rooms. The position also supports employee training, development, communication, and a respectful, positive department atmosphere.

Requirements

At least six months of prior hotel housekeeping experience.
Effective communication and organizational skills.
Ability to read, analyze, and interpret policy and procedure manuals, maintenance instructions, and related documents.
Ability to respond to inquiries from employees or guests and communicate effectively one-on-one and in small groups.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Ability to apply common-sense reasoning to a variety of situations.
Ability to regularly lift and/or move up to 50 pounds.
Ability to perform the physical functions described, including standing, walking, sitting, handling objects or controls, and occasional reaching, climbing, balancing, stooping, kneeling, crouching, or crawling.
Ability to meet the position’s vision requirements, including close, distance, color, peripheral vision, depth perception, and focus adjustment.
Must possess a Level 4 Gaming License.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Inspect assigned guest rooms before occupancy to ensure cleanliness and appearance, and maintain records of rooms approved or requiring further cleaning or maintenance.
Guide and support Room Attendants and Porters in carrying out their daily responsibilities.
Monitor the computer system to track room vacancies for cleaning and maintenance purposes.
Safeguard the Pass Key during the assigned shift and return it to housekeeping management at shift end.
Maintain supplies of linens, cleaning chemicals, and amenities; reorder and restock as needed.
Tag lost-and-found items properly and contact Security for pickup.
Recommend ways to improve productivity and cost-efficiency.
Promote a fun atmosphere for casino guests and encourage mutual respect, dignity, and integrity among employees.
Encourage employees to share ideas, discuss concerns, and resolve conflicts.
Support employee retention through involvement in training and development.
Explain the reasons for procedures before carrying them out.