Floor Inspector

Four Winds Casinos Career Site • South Bend, IN

9d

About The Position

The Floor Inspector assists housekeeping management with coordinating and directing Room Attendant activities, ensuring that guest rooms meet and maintain exceptional cleanliness standards. The role supports Room Attendants and Porters, monitors room status, manages supplies, and helps maintain department productivity and cost-efficiency. The position also promotes respectful, supportive employee interactions and an atmosphere of fun for casino guests.

Requirements

• At least six months of prior hotel housekeeping experience.
• Effective communication and organizational skills.
• Ability to read, analyze, and interpret policy and procedure manuals, maintenance instructions, and related documents.
• Ability to respond to inquiries from employees or guests and communicate effectively in one-on-one and small-group situations.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to apply common-sense reasoning to a variety of situations.
• Must possess a Level 4 Gaming License.
• Must be able to perform the essential duties satisfactorily, with reasonable accommodation where applicable.

Nice To Haves

• High school diploma or general education degree (GED) preferred.

Responsibilities

• Inspect assigned guest rooms before occupancy to ensure cleanliness and appearance meet standards.
• Maintain records of rooms approved after cleaning and rooms requiring additional cleaning or maintenance.
• Guide and support Room Attendants and Porters in carrying out their daily responsibilities.
• Monitor the computer system to track room vacancies for cleaning and maintenance purposes.
• Safeguard the Pass Key during the assigned shift and return it to housekeeping management at shift end.
• Maintain adequate supplies of linens, cleaning chemicals, and amenities; reorder and restock as needed.
• Tag lost-and-found items properly and call Security for pickup.
• Offer suggestions and recommendations to improve productivity and cost-efficiency.
• Encourage mutual respect, dignity, and integrity by setting a positive example.
• Foster an atmosphere where employees can share ideas, discuss concerns, and resolve conflicts.
• Support employee retention through involvement in training and development.
• Explain the reasons for procedures before carrying them out.
• Help create an atmosphere of fun for casino guests.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED