Floor Houseperson | Lewisburg Fairfield Inn & Suites

Shaner Hotels • Lewisburg, PA

1d • Onsite

About The Position

The Floor Houseperson is responsible for maintaining the cleanliness and standards of the hotel's public areas. This role involves handling guest complaints to ensure satisfaction, adhering to safety and housekeeping procedures, and performing daily cleaning assignments. The position requires flexibility in scheduling, including weekends and holidays, and may involve additional deep cleaning or seasonal tasks. Other duties as assigned.

Requirements

• Minimum one year cleaning experience
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.

Nice To Haves

• Previous hotel experience preferred.
• Bilingual English/Spanish a plus.

Responsibilities

• Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping procedures, and security procedures.
• Cleans and services assigned public spaces according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed