About The Position

Shaner Hotels has an exciting opportunity to join our team at the Fairfield Inn & Suites Lewisburg! Conveniently located in Lewisburg, Pennsylvania, near Bucknell University, our hotel offers guests a comfortable and welcoming stay in the heart of the Susquehanna River Valley. Located just off Route 15 and Interstate 80, our property provides easy access to local attractions, university events, outdoor recreation, and the many experiences that make the Lewisburg area a great destination for both business and leisure travelers. The Fairfield Inn & Suites Lewisburg delivers the trusted comfort and service of the Fairfield by Marriott brand, offering modern accommodations, thoughtful amenities, and a friendly atmosphere where guests feel right at home. If you're passionate about hospitality and looking for an opportunity to grow your career, Fairfield Inn & Suites Lewisburg is the perfect place to join the Shaner Hotels family. Become part of a team dedicated to exceptional service, teamwork, and creating memorable experiences for every guest.

Requirements

  • Minimum one year cleaning experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Knowledge of proper chemical handling.

Nice To Haves

  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

  • Handle guest complaints ensuring guest satisfaction.
  • Maintains standards of quality and cleanliness throughout daily assignments.
  • Observes all house and safety rules, housekeeping room procedures, and security procedures.
  • Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
  • Returns and restocks cart at end of shift.
  • Complete additional deep cleaning / seasonal cleaning functions as scheduled.
  • Other duties as assigned.
  • Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
  • Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
  • Ensures the confidentiality and security of all guest rooms.
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