Floor Host

K2 Services•Nashville, TN

5d•Onsite

About The Position

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We’re looking for a Floor Host who serves as the face of the workplace experience—someone who brings energy, professionalism, and a hospitality-first mindset to a dynamic office environment. In this role, you are the go-to person on the floor, ensuring every guest, visitor, and employee has a seamless, welcoming, and well-supported experience. You’ll be actively present throughout the office, helping people find the right spaces, resources, and support while ensuring meeting rooms and workspaces are operating at the highest standard. This is a highly visible, people-focused role ideal for someone who enjoys working in a fast-paced, service-driven environment where no two days are the same.

Requirements

2–3 years of experience in hospitality, hotels, restaurants, event planning, or a client-facing service role
Strong communication and interpersonal skills with a professional, approachable demeanor
Comfortable using technology (Microsoft Office, Google Workspace, AV equipment)
Ability to remain mobile and on your feet throughout the day
Strong attention to detail with the ability to multitask in a fast-paced environment
Excellent judgment, problem-solving skills, and a proactive mindset
Ability to interact professionally with individuals at all levels of an organization
Highly reliable, adaptable, and team-oriented

Responsibilities

Act as the first point of contact on the office floors, providing real-time support to guests, visitors, and employees
Partner with meeting organizers to ensure rooms are fully prepared before meetings (lighting, AV setup, supplies, temperature, etc.)
Conduct regular floor walkthroughs to ensure spaces are clean, organized, and guest-ready at all times
Anticipate needs and proactively solve issues to deliver a seamless workplace experience
Support a modern “hoteling” environment by assisting guests in securing workspace and navigating the office
Monitor meeting rooms for usage, no-shows, timing, and occupancy to ensure optimal space utilization
Reclaim and reset unused rooms to maximize availability and efficiency
Coordinate with facilities teams to report and resolve maintenance issues (lighting, furniture, cleanliness, etc.)
Provide in-meeting support materials and ensure rooms are reset and ready for the next booking
Stay informed on office events and activities to provide accurate, timely assistance and guidance