Floor Attendant (Slots) - Part-Time and Full-Time

Full House Resorts, Inc•Cripple Creek, CO

3d•$14•Onsite

About The Position

The Floor Attendant (Slots) is responsible for ensuring the proper operation of slot equipment on the casino floor, assisting guests with machine issues, payouts, and fills. This role involves handling money, completing required forms, and maintaining positive customer interactions while adhering to all gaming regulations and company policies. Reliability and punctuality are essential for the effective operation of the business.

Requirements

Demonstrated knowledge of casino operations, gaming rules, and regulations.
Demonstrated experience receiving, securing, handling, counting, reconciling, and distributing large sums of money.
Demonstrated working knowledge of slot machine games and operations.
Demonstrated effective and diplomatic customer service and communication skills, which include contacts with employees and guests.
Demonstrated experience performing within specific deadlines or under pressure.
Demonstrated experience in problem-solving, organizing, and prioritizing work.
Ability to work well with people and create a fun environment for guests.
Must have a valid and current State of Colorado Gaming License
Must be at least eighteen (18) years of age.

Nice To Haves

Graduation from a gaming school or equivalent is preferred.

Responsibilities

Ensures proper operation of slot equipment on the casino floor at all times.
Monitors casino floor constantly, assists guests with all minor machine problems, machine payouts and machine fills.
Responsible for clearing bill validator jams, Ticket In Ticket Out (TITO) jams, and TITO paper replacement.
Provides customers with currency for operating slot machines or for conducting other gaming activities.
Handles jackpot payments after appropriate approvals are obtained.
Receives, secures, handles, counts, reconciles, and distributes large sums of money accurately and promptly.
Completes required casino forms for slot jackpot/fill slips and follows set procedures for re-filling.
Verifies all moneys at the beginning and end of each assigned work shift, as directed.
Maintains effective working relationships and good customer service skills with all guests and employees.
Provides personalized attention and assistance to customers.
Verifies customer winnings and explains gaming rules and regulations, as necessary.
Performs responsibilities in compliance with the Colorado Limited Gaming Act, Internal Control Minimum Procedures, internal policies and procedures, and Colorado Limited Gaming Regulations.
Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.