Flood Underwriting Technical Assistant (Hybrid)

Selective Insurance Company of America•Branchville, NJ

2d•Hybrid

About The Position

Provides technical underwriting assistance and administrative support to the underwriting team for assigned territories, adhering to NFIP and Selective's guidelines and standards. The role involves evaluating and ensuring all required documentation is received for submitted flood risks, and processing necessary documentation to issue policies based on experience. All job duties must be performed in compliance with applicable legal and regulatory requirements.

Requirements

Excellent interpersonal skills with the commitment to work successfully in a team environment and foster teamwork.
Strong communication skills.
Exceptional customer relations skills to support strong customer service focus.
Ability to manage multiple tasks and maintain the necessary attention to detail.
Organizational and planning skills.
Problem solving and decision-making skills.
Excellent PC skills Preferred: Office automation/keyboarding.
High school diploma or equivalent preferred.
Commercial property and/or homeowner’s experience
Prior Flood Experience.

Nice To Haves

Underwriting and/or flood knowledge a plus.
Strong underwriting background (3 to 5 years) in a P&C environment not required but a plus.

Responsibilities

Respond to routine agency questions and issues specific to the issuance and maintenance of Flood policies in a professional and timely manner.
Look for opportunities to enhance the Selective experience and solicit business when appropriate.
Assist with meeting retention and premium goals.
Maintain knowledge of changes occurring in the NFIP and within the company.
Have a working knowledge of FEMA rules and regulations specific to pre-FIRM and Preferred Risk policy issuance as well as FEMA’s guidelines specific to endorsement processing and cancellations.
Maintains a working knowledge of the flood system to ensure the accuracy of inputted data and that pre-FIRM / preferred rated policies are quoted per the NFIP rating tables.
Obtain and maintain a general knowledge of elevation certificates and how they are to be used when rating a policy.
Receive, review and process underwriting documentation to assist the underwriting team with the issuance of flood policies.
If applicable, issue simple pre-FIRM and PRP policies while adhering to FEMA and Selective underwriting guidelines.
Process various non-money and money endorsements per FEMA and Selective guidelines based upon experience and training.
Meet if not exceed internal standards when processing these and other underwriting transactions.
Ensures adequate pricing of individual risks through proper classification and accuracy of data entry.
Meets and exceeds underwriting standards relative to data accuracy and processing times.
Ensures and maintains effective service and communications with agents through telephone and written correspondences.