Flood Technician

Pro-Claim Group•Duncanville, TX
•CA$25 - CA$35

About The Position

As a Flood Technician, you will be a first responder to homeowners who have experienced water loss. You will assess, mitigate, and restore properties affected by water damage or flooding, restoring affected structures to their pre-damage condition and preventing further damage. The role involves emergency water extraction and related restoration work, moisture detection and monitoring, equipment setup, demolition and remediation tasks, and communication with homeowners, project managers, coworkers, and other stakeholders. You will also work collaboratively with other restoration teams, follow safety protocols, provide customer service, and keep equipment and any assigned company vehicle clean and orderly. Downs Construction is a Canadian-owned restoration company serving Vancouver Island and is part of the Pro-Claim Group. The company describes its approach as community-focused and committed to sustainability, professional development, team culture, and work-life balance. The work environment is described as family-oriented and flexible.

Requirements

  • Possess a valid Class 5 or novice British Columbia driver's licence and present it at the time of hire.
  • Participate in overtime and on-call shift work.
  • Be able to lift industrial fans weighing 30–40 lbs.
  • Be willing to shave all facial hair when necessary to wear a full-face or half-face respirator.
  • Be able to load and unload wheeled industrial dehumidifiers weighing 130–140 lbs.
  • Pass criminal-record and driver's abstract checks to the company's approval.
  • Demonstrate attention to detail.
  • Have excellent customer service skills.
  • Be able to work independently and as part of a team.
  • Hold an IICRC WRT certification.
  • Be legally authorized to work in Canada.

Nice To Haves

  • Construction or restoration experience.
  • CCT designation.
  • FRST designation.
  • Asbestos designation.

Responsibilities

  • Conduct thorough initial assessments of affected areas.
  • Detect hidden moisture in walls, floors, and other structural components using moisture meters and other tools.
  • Complete emergency tasks, including water extraction, carpet cleaning, general demolition, and mould and bacteria remediation.
  • Identify affected contents and cabinetry and protect unaffected contents and cabinetry from further damage.
  • Set up and monitor industrial-grade drying equipment, including dehumidifiers, air movers, and heaters.
  • Regularly measure and record moisture levels.
  • Apply an understanding of drying science and psychrometry.
  • Sample for asbestos, lead, and other hazardous materials.
  • Disconnect toilets, washers, dryers, sinks, garburators, tubs, showers, and faceplates.
  • Detach countertops and cabinets.
  • Delegate work properly to labourers.
  • Assist with training new labourers and flood technicians.
  • Complete all necessary paperwork in detail.
  • Communicate with homeowners, project managers, coworkers, and other stakeholders.
  • Work collaboratively with demolition, construction, carpentry, contents, and hazardous-materials teams.
  • Complete the daily timecard in ADP by the end of each day.
  • Adhere to safety protocols and guidelines.
  • Provide excellent customer service.
  • Maintain and clean equipment regularly.
  • Perform flood-related demolition tasks while maintaining a clean and safe work environment.
  • Maintain a neat and orderly company vehicle if one is assigned.

Benefits

  • Extended health and dental benefits after completing a three-month probation period.
  • Group Retirement Savings Plan with RRSP matching after completing a three-month probation period.
  • Tuition reimbursement after completing a three-month probation period.
  • $500 per year for each offered paramedical service, such as massage therapy, physiotherapy, and chiropractic care, after completing a three-month probation period.
  • $750 per year for mental health-related services, such as clinical psychologists and registered clinical counsellors, after completing a three-month probation period.
  • Health Care Spending Account contribution of $500 per year for single plans or $1,000 per year for family plans, after completing a three-month probation period.
  • Long-term disability and life insurance after completing a three-month probation period.
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