Floating Superintendent
About The Position
The Floating Superintendent provides hands-on maintenance and operational support across multiple residential buildings and is responsible for executing repairs, assisting with preventative maintenance, and supporting building operations under the direction of site leadership. Unlike a site-based Superintendent, the Floating Superintendent does not hold primary responsibility for any individual building and does not carry full accountability for building systems, compliance, or operational outcomes. This role is execution-focused and is designed to support site Superintendents and Program Directors by increasing maintenance capacity, reducing work order backlog, and assisting with operational needs across the portfolio. This role requires a high degree of flexibility and adaptability. The Floating Superintendent does not operate from a fixed site and may be assigned to different buildings daily, including multiple locations within the same day. The ability to take direction, shift priorities quickly, and operate effectively in a changing environment is essential to success in this role.
Requirements
- Demonstrated experience in building maintenance or superintendent-level support work
- Working knowledge of plumbing, minor electrical, and general repair work
- Ability to safely perform maintenance tasks
- Ability to follow direction and adapt across multiple sites
- Basic familiarity with work order or property management systems
- Strong reliability and work ethic
- Basic competency in work order systems & tracking (e.g. RealPage, Microsoft Planner)
- Basic competency in Email communication (Outlook)
- Basic competency in Team communication tools (Microsoft Teams)
Nice To Haves
- Experience in multi-unit residential buildings
- Experience working in NYC buildings
Responsibilities
- Performing assigned plumbing repairs (e.g., toilet rebuilds, leak repairs, minor pipe work)
- Performing minor electrical work (e.g., outlet and switch replacement within scope)
- Completing general repairs (patching, carpentry, hardware adjustments)
- Assisting with radiator, HVAC, PTAC, etc. servicing (filters, basic diagnostics, draining, cleaning)
- Addressing maintenance issues in apartments and common areas across multiple sites
- Execute assigned preventative maintenance tasks
- Assist with seasonal preparation (e.g., winter readiness, inspections)
- Support building walkthroughs and condition assessments as directed
- May be deployed to assist with urgent conditions, including: Active leaks, Loss of heat, Electrical hazards, Building damage or safety concerns
- Take immediate containment action within scope
- Assist with stabilization of conditions
- Communicate status to site leadership
- Escalate issues beyond scope promptly
- Completing assigned work orders within expected timeframes
- Documenting all work performed clearly and accurately
- Recording actions taken, materials used, and outcomes
- Uploading photos where required
- Provide maintenance support across multiple buildings as assigned
- Assist site Superintendents with workload balancing and backlog reduction
- Support unit readiness and turnover work
- Assist in addressing building conditions under direction
- Take direction from Superintendents, Program Directors, or other leadership based on assignment
- Adapt to varying site expectations, workflows, and priorities
- Communicate status updates clearly across changing supervisors and locations
- Confirm understanding of assignments before execution
- Document completed work orders
- Review assigned tasks and updates
- Communicate status as required
- Maintaining personal tools required for assigned work
- Using materials appropriately and efficiently
- Reporting supply needs to supervising staff
- Report to different buildings as assigned daily
- Be prepared to work at multiple locations within the same day
- Adjust schedule and priorities based on real-time operational needs
- Transition between sites efficiently without loss of productivity
- Take direction from multiple supervisors depending on assignment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
