Floating Relationship Banker

First National Bank Of Pennsylvania•Uniontown, PA

About The Position

The Floating Relationship Banker develops proficiency in basic consumer banking transactions, account servicing, and lending. The role executes branch leads at the direction of the Manager, handles customer transaction requests, and identifies opportunities to convert transactions into qualified sales or referral leads. The incumbent follows FNB policies, procedures, strategies, and Core Values and may work at various locations within the market. The position promotes sales by greeting customers, identifying service and product needs, using sales leads, and making outbound calls. It also supports customer relationships throughout their lifecycle, performs routine teller and other operational duties, and contributes to risk management and regulatory compliance. Frequent driving is required; overnight travel may be required for training, particularly during onboarding.

Requirements

High school diploma or GED.
No minimum years of job-related experience required.
Excellent customer service skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Detail-oriented.
Ability to use a personal computer and job-related software.
MS Word at a basic level.
MS Excel at an intermediate level.
MS PowerPoint at a basic level.
A Nationwide Mortgage Licensing System and Registry Identifier is required; it is preferred at the outset.
Legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

Experience in a related position.
Knowledge of banking policies, procedures, consumer products, and services.
Sales and customer service skills.
Nationwide Mortgage Licensing System and Registry Identifier.

Responsibilities

Promote the sales process by greeting customers, identifying customer service and product needs, leveraging sales leads, and making outbound calls.
Make appropriate recommendations when selling and cross-selling bank products and services.
Identify and achieve individual weekly sales and referral goals set by the Branch Manager.
Incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to enter and maintain accurate data for referrals, customers, and applicants.
Complete and manage the lifecycle of new and existing relationships according to consumer bank standards.
Perform routine operational duties, including traditional teller transactions, in accordance with established policies and procedures.
Perform other related duties and projects as assigned.
Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring risks encountered in daily work, as required by F.N.B. Corporation’s risk management program.
Comply with regulatory laws, guidelines, and company procedures.