Floating Relationship Banker

F.N.B. Corporation•Cary, NC

4d•Onsite

About The Position

The Floating Relationship Banker develops proficiency in basic consumer banking transactions, account servicing, and lending. The role executes branch leads at the direction of the Manager, consistently handles customer transaction requests, and identifies opportunities to convert transactions into qualified sales or referral leads. The incumbent follows FNB policies, procedures, strategies, and Core Values and may work at various locations within the market. The position promotes sales by greeting customers, identifying service and product needs, using sales leads, and conducting outbound calls. It recommends and cross-sells bank products and services, works toward individual weekly sales and referral goals set by the Branch Manager, and incorporates FNB digital products and services into customer interactions. It also maintains data quality using approved branch technology, completes the lifecycle of new and existing customer relationships according to consumer bank standards, and performs routine teller and other operational duties. All employees are responsible for managing and monitoring risks encountered in their work and complying with regulatory requirements and company procedures. Frequent driving is required, and overnight travel may be needed for training, particularly during onboarding. FNB does not provide employment-based visa sponsorship; candidates must be legally authorized to work in the United States.

Requirements

High school diploma or GED.
0 years of job-related experience required.
Excellent customer service skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Attention to detail.
Ability to use a personal computer and job-related software.
Basic-level Microsoft Word skills.
Intermediate-level Microsoft Excel skills.
Basic-level Microsoft PowerPoint skills.
Experience in a related position.
Knowledge of banking policies, procedures, consumer products, and services.
Sales and customer service skills.
Nationwide Mortgage Licensing System and Registry Identifier is required; it is noted as preferred but will be required.
Legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

Nationwide Mortgage Licensing System and Registry Identifier (noted as preferred, though the posting also says it will be required).

Responsibilities

Promote the sales process by greeting customers, identifying customer service and product needs, leveraging sales leads, and making outbound calls.
Recommend and cross-sell bank products and services.
Identify and achieve individual weekly sales and referral goals set by the Branch Manager.
Incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to input and maintain accurate data for referrals, customers, and applicants.
Complete the lifecycle of new and existing customer relationships in accordance with consumer bank standards.
Perform routine operational duties, including traditional teller transactions and other tasks under established policies and procedures.
Manage and monitor risks encountered in daily work as required by F.N.B. Corporation’s risk management program.
Perform other related duties and projects as assigned.
Comply with applicable regulatory laws, guidelines, and company procedures.