Floating Relationship Banker

F.N.B. Corporation • Vernon Township, MN

4d

About The Position

The Floating Relationship Banker develops proficiency in basic consumer banking transactions, account servicing, and lending. The role executes branch leads at the direction of the Manager, consistently handles customer transaction requests, and identifies opportunities to convert transactions into qualified sales or referral leads. The incumbent follows FNB policies, procedures, strategies, and Core Values and may work at various locations within the market.

The position promotes sales by greeting customers, identifying service and product needs, leveraging sales leads, making outbound calls, recommending bank products and services, and incorporating FNB digital products into customer interactions. It also maintains accurate referral, customer, and applicant data using FNB-approved branch technology and completes the lifecycle of new and existing relationships according to consumer bank standards. Routine duties include teller transactions and other operational tasks under established policies and procedures. Other related duties and projects may be assigned. Employees are accountable for identifying, reporting, responding to, managing, and monitoring risks, and for complying with applicable regulatory requirements and company procedures.

Requirements

• High school diploma or GED.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Excellent organizational, analytical, and interpersonal skills.
• Detail-oriented.
• Ability to use a personal computer and job-related software.
• Basic-level Microsoft Word skills.
• Intermediate-level Microsoft Excel skills.
• Basic-level Microsoft PowerPoint skills.
• Experience in a related position.
• Knowledge of banking policies, procedures, consumer products, and services.
• Sales and customer service skills.
• Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.
• Legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

• Nationwide Mortgage Licensing System and Registry Identifier (preferred, but required).

Responsibilities

• Promote the sales process by greeting customers, identifying service and product needs, leveraging sales leads, and making outbound calls.
• Recommend and cross-sell appropriate bank products and services.
• Identify and achieve individual weekly sales and referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Use FNB-approved branch technology to input and maintain accurate data for referrals, customers, and applicants.
• Complete the lifecycle of new and existing relationships according to consumer bank standards.
• Perform routine teller transactions and other operational duties according to established policies and procedures.
• Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring encountered risks.
• Comply with regulatory laws, guidelines, and company procedures.
• Perform other related duties and projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED