Floating F&I Manager

C. Harper Auto Group • Belle Vernon, PA

4d • Hybrid

About The Position

The C. Harper Auto Group is seeking a seasoned and professional Floating F&I Manager to join their expanding team. This role is integral to maintaining high standards across multiple dealership locations, ensuring that each customer receives the best possible financing solutions in a seamless and customer-eccentric manner. The C. Harper Auto Group is a respected leader in the automotive industry, renowned for their unwavering commitment to excellence and customer satisfaction. As part of their ongoing growth and dedication to providing top-tier service, one of their seven locations will soon be relocating to a brand-new, state-of-the-art facility in Belle Vernon. This cutting-edge building will further enhance their ability to deliver a modern and innovative customer experience.

Requirements

• A high school diploma or equivalent is required
• Proven experience as an F&I Manager within the automotive industry is essential.
• In-depth knowledge of automotive finance, insurance products, and applicable regulatory requirements.
• Exceptional communication, negotiation, and customer service skills, with a proven ability to build and maintain positive relationships.
• Demonstrated ability to work independently while managing responsibilities across multiple locations.
• Strong organizational skills, attention to detail, and the capacity to manage multiple priorities effectively.
• Proficiency in dealership management software, along with advanced skills in Microsoft Office Suite (Excel, Word, Outlook).
• Willingness and ability to travel between dealership locations as required.

Nice To Haves

• A Bachelor’s degree in Finance, Business, or a related field is preferred.

Responsibilities

• Lead the finance and insurance operations across multiple dealership locations, ensuring consistency and excellence in service delivery.
• Provide expert consultation to customers on financing options, working closely with them to secure favorable terms and complete all necessary documentation accurately and efficiently.
• Present, explain, and sell a comprehensive range of finance and insurance products, including extended warranties, service plans, and gap insurance.
• Collaborate effectively with sales teams at each location to integrate finance processes seamlessly into the overall customer experience, driving sales success and customer satisfaction.
• Ensure full compliance with all relevant federal, state, and local regulations governing automotive financing and insurance.
• Review, finalize, and ensure the accuracy of all financing agreements in partnership with financial institutions.
• Offer continuous training and development support to sales staff, enhancing their knowledge and effectiveness in presenting finance and insurance products.
• Maintain and cultivate strong relationships with lending partners and financial institutions, ensuring optimal financing options for our customers.
• Analyze financial performance metrics across locations, identifying opportunities for improvement and implementing strategies to optimize results.
• Address and resolve any customer concerns or issues related to financing or insurance, maintaining a high standard of customer service.

Benefits

• Competitive base salary complemented by performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• 401K retirement plan with a company match to support your long-term financial goals.
• Generous paid time off (PTO) and holiday pay.
• Opportunities for career advancement within our growing and dynamic company.
• Employee discounts on vehicle purchases, services, and parts.
• Access to continuous professional development and training programs.
• A supportive, collaborative, and inclusive work environment.
• Participation in company-sponsored events and employee appreciation initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED