Floating Clinic Assistant

Planned Parenthood of Southern New England•Various Locations, CT

14d

About The Position

Planned Parenthood of Southern New England is hiring a full-time Clinic Assistant based out of its New Haven Health Center. The employee will float five days a week among the Bridgeport, Waterbury, Danbury, Stamford, New Haven, and Meriden health centers and telehealth. The role supports clinicians in providing quality, client-centered health care and education, while also helping health centers meet productivity and revenue-cycle goals and maintain effective business processes. The Clinic Assistant performs technical clinical tasks, including taking blood pressure, venipuncture, lab work, and medical charting, as well as office tasks such as reception, telephone triage, stocking supplies, filing, billing and coding, and routine insurance data entry. The schedule is Monday through Friday, with occasional Saturdays as an extra shift. The position requires availability for mornings and evenings, travel among regional health centers, and a reliable form of transportation.

Requirements

Willingness to travel to all listed health centers in region 2.
Solution-oriented, positive, optimistic, confident, can-do attitude.
Ability to embrace a fast-paced, dynamic environment where daily responsibilities may change frequently.
Demonstrated ability to handle highly confidential information with diplomacy and tact.
Comfort discussing sexuality, contraception, sexually transmitted diseases, and pregnancy options.
Attention to detail and ability to manage multiple tasks simultaneously.
Working knowledge of Microsoft Word, Excel, and Outlook.
Availability to work mornings, evenings, and weekends, and a reliable form of transportation.
High school diploma or equivalent.
Ability to communicate clearly and directly, hear and reflect on feedback related to identity and equity, and act on it with the aim to learn.
Awareness of multiple group identities and their dynamics, with self-awareness, empathy, and humility in interpersonal interactions.
Ability to build authentic relationships and trust with diverse people and work effectively across differences.
Interest in and commitment to health equity, with a foundational understanding of or interest in learning about health inequity and its impact on patients and communities.

Nice To Haves

Bilingual English/Spanish.

Responsibilities

Support clinicians in providing quality health care services that support the whole person.
Provide excellent, client-centered customer service and keep the client at the center of decision-making.
Participate in health center efforts to achieve established productivity and revenue-cycle goals.
Partner with the center manager and clinician to create efficient and effective systems and processes that support business success and sustainability.
Understand and adhere to organizational and clinical standards, protocols, and policies.
Provide factual, non-biased patient information and education necessary for the patient visit.
Perform technical clinical functions, including blood pressure measurement, venipuncture, lab work, and medical charting.
Perform basic office functions, including reception, telephone triage, stocking supplies, filing, billing and coding, and routine insurance data entry.