Full-Time Float Teller (Nacogdoches)

EAST TEXAS PROFESSIONAL CREDIT UNION•Nacogdoches, TX

11d

About The Position

The Float Teller travels between branch locations as assigned to meet staffing needs and provide teller services. This role performs paying and receiving functions for members in person and through the mail, including processing deposits, withdrawals, loan payments, cash advances, transfers, cashier’s checks, money orders, gift cards, and discount tickets. The teller verifies transactions and documents, balances daily transactions, verifies cash totals, and investigates and resolves discrepancies or out-of-balance conditions. The Float Teller serves members promptly and professionally, protects the privacy of member account information, and actively cross-sells Credit Union products and services. The role coordinates with branch personnel and management, provides assistance as needed, keeps the supervisor informed of significant activities or concerns, and completes required reports and records. Additional duties may include drive-up service, night drop functions, clerical work, and maintaining a clean, secure, and well-maintained work area. Scheduling flexibility is essential to meet branch business needs.

Requirements

High school graduate or equivalent.
Knowledge of teller operations and procedures.
Basic understanding of Credit Union operations.
At least six months of cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Ability to operate related computer applications and business equipment, including an adding machine, copy machine, coin and money counting machines, and telephone.
Good typing skills.
Flexibility in scheduling to provide coverage at branches as business needs dictate.

Responsibilities

Travel to all branch locations as assigned by management to address staffing needs.
Perform teller functions accurately and efficiently, including receiving deposits and loan payments; processing cash advances, cashier’s checks, money orders, gift cards, discount tickets, and transfers; and disbursing cash or check withdrawals.
Verify transactions, monitor deposit amounts, examine documents for endorsement and negotiability, and promptly resolve discrepancies.
Balance daily transactions, verify cash totals, and investigate and resolve out-of-balance conditions.
Serve members courteously and professionally, maintain the Credit Union’s professional reputation, and protect the privacy of member account information.
Actively cross-sell Credit Union products and services.
Coordinate and maintain effective working relationships with area personnel and management; assist personnel as required and inform the supervisor of significant activities or concerns.
Complete required reports and records accurately and promptly and attend meetings as required.
Perform drive-up service, night drop functions, related clerical duties, and other assigned duties.
Keep the work area clean, secure, and well maintained.