Full-Time Teller (Float) - Western Missouri

Equity Bank•Windsor, MO

3d•Onsite

About The Position

Equity Bank is hiring a full-time Bank Teller (Float) to serve locations in Windsor, Clinton, Sweet Springs, Warrensburg, and Sedalia, Missouri. The role builds and maintains client relationships, helps clients identify banking products and services that meet their financial needs, and provides a welcoming, professional customer experience. The teller performs client transactions, responds to routine inquiries, supports bank operations, and follows applicable compliance and risk-control procedures. The position regularly works in an office setting and uses computers and electronic media. Required training takes place in Wichita, Kansas, during the first week of employment.

Requirements

High school diploma or equivalent.
Excellent interpersonal, verbal, and written communication skills.
Computer proficiency in Windows-based systems.
Ability to maintain a high degree of confidentiality.
Strong attention to detail and organizational skills.
Ability to work with a team to determine solutions.
Ability to travel to Wichita, Kansas, during the first week of employment for required week-long training.

Nice To Haves

Previous banking experience.
Some college.

Responsibilities

Build trust and credibility through professional client conversations and learn about clients’ financial needs and life events.
Recommend and provide suitable accounts, loans, and services; promote bank products and services; and make referrals to bank partners.
Demonstrate operational soundness, minimize risk exposure or loss, maintain quality production, and follow operating procedures and protocols.
Provide excellent customer service and create a welcoming, engaging, professional environment for clients.
Resolve client issues when the Bank Manager is absent or as directed, and respond to routine client inquiries and requests.
Perform teller duties and process client transactions; approve transactions for other employees within assigned authority limits.
Assist with bank opening and/or closing as directed.
Understand and follow applicable laws, regulations, policies, and procedures, including business ethics, Bank Secrecy Act, anti-money laundering, information security, and suspicious activity reporting requirements.
Follow deposit account opening procedures and internal suspicious activity referral processes, as applicable.
Work with clients to understand their normal account activity, as applicable, and complete periodic compliance training.