Float Certified Medical Assistant Urgent Care

AdventHealth•Winter Haven, FL

7h•Onsite

About The Position

The Float Certified Medical Assistant supports urgent care clinics between Winter Haven, Lakeland, and surrounding areas; mileage support is provided. The role requires full availability on weekdays from 8 a.m. to 8 p.m. and weekends from 8 a.m. to 5 p.m. The position creates and owns the patient experience, performs and documents procedures and assessments according to department policy, and supports clinical check-in, treatments, testing, and emergency response.

Requirements

Comprehensive knowledge of general medical assistant practices.
Ability to communicate effectively in English by reading, writing legibly, speaking, and comprehending.
Ability to operate a computer, copier, fax, and scanner.
Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds.
Ability to multitask efficiently in a fast-paced, high-patient-volume environment.
High school diploma or equivalent.
At least 1 year of related work experience, or graduation from an accredited medical assistant program with completion of an externship.
At least 6 months of relevant experience within an AdventHealth facility.
Basic Life Support (BLS) – CPR certification.
One of the following required credentials: Certified Medical Assistant (CMA), Certified Clinical Medical Assistant (CCMA), Certified Medical Assistant Certification (CMAC), National Certified Medical Assistant (NCMA), Registered Medical Assistant (RMA), Nationally Registered Certified Medical Assistant (NRCMA), or Licensed Paramedic (PARA).

Nice To Haves

Previous medical assistant experience.
Previous urgent care or emergency department experience.

Responsibilities

Drive customer service initiatives by creating and owning the patient experience.
Perform and legibly document procedures and assessments in accordance with department policy.
Assess patients during clinical check-in, document pertinent medical information and vital signs, and evaluate for signs of abuse or neglect using age-specific guidelines.
Administer treatments and medications, perform follow-up assessments as ordered by the provider, and verify orders as needed.
Respond appropriately in clinical emergencies and triage situations.
Conduct diagnostic and occupational medicine testing, including EKG, spirometry, audiometry, titmus, and pulse oximetry.
Complete forensic testing collections according to DOT and state guidelines.