About The Position

In an environment of continuous quality improvement, the Float Certified Medical Assistant provides clinical and clerical support to primary care, surgical, and specialty physician practices. The role requires the knowledge, ability, and skills to safely administer medications in the ambulatory care setting and to work with providers and clinical staff to deliver quality health care services. The employee exhibits MHS Standards of Excellence and maintains strict confidentiality.

Requirements

  • High school degree or GED.
  • Completion of an accredited medical assistant program with AAMA, RMA, or NHA certification, or an approved equivalent.
  • BLS certification.
  • Demonstrated proficiency with Microsoft Office applications.
  • Ability to perform clerical tasks and follow directions.

Nice To Haves

  • Previous healthcare experience.

Responsibilities

  • Contribute to medical plans of care and assist with procedures using knowledge of clinic policies and procedures.
  • Demonstrate knowledge of commonly prescribed medications, including administration techniques, action, dosage, and side effects.
  • Reconcile medications in the EMR at each patient encounter; enter medication orders and administer provider-ordered medications according to policy.
  • Submit new and refill prescriptions with an appropriate provider order, ensure they reach the patient's chosen pharmacy, and document their execution in the medical record.
  • Identify patient care problems through subjective and objective data collection and communicate them to the provider.
  • Document patient intake, including vital statistics, allergies, past history, medication lists, and review-of-systems findings.
  • Perform assigned clinical procedures and treatments within the physician-validated CMA skillset, with timely documentation.
  • Assist with patient education as needed.
  • Maintain accurate patient-care documentation and office records and logs as directed by the supervisor.
  • Collect specimens and complete forms according to department or unit standards.
  • Scribe in real time patient history and physical examinations, procedures and treatments, education and instructions, test results, and provider diagnoses in accordance with documentation requirements and scribing policies.
  • Perform front-office duties as needed, including directing calls, scheduling provider appointments, and handling account payments and medical co-pays.
  • Use AIDET appropriately when registering patients.
  • Enter new patient data or verify and update patient records, ensure EHR completeness, and complete accurate registrations.
  • Verify insurance eligibility and benefits for each patient.
  • Collect patient out-of-pocket liabilities upfront and apply and reconcile daily point-of-service cash reports.
  • Refer patient accounts to financial counselors when further explanation or education is needed about liabilities or payment plans.
  • Maintain compliance in RQI.
  • Assume other duties and responsibilities as necessary.

Benefits

  • Affordable, comprehensive benefit package for full-time and flex-time employees.
  • Bonus eligibility for qualifying full-time or flex-time employees; eligibility is determined upon offer.
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