Flight Scheduler

TransMedics, Inc.•Andover, MA

22d•Onsite

About The Position

The Aviation Flight Scheduler for aircraft and crew plans and coordinates aircraft schedules efficiently based on missions and crewing. The Scheduler executes each aspect of a mission from beginning to end, anticipating the needs of TransMedics teams, aircraft, and crew members. The position is based at TransMedics’ 24/7/365 Command Center in Andover, Massachusetts.

Requirements

Prior experience in aviation, crew management, or customer service.
Strong personal and work ethics and a high level of integrity.
Knowledge of FARs relating to Part 91/135 operations.
Ability to work well in a fast-paced environment and adapt to changing business needs.
Ability to work quickly and calmly under pressure.
Strong analytical skills and ability to think outside the box.
Attention to detail.
Excellent oral and written communication and problem-resolution skills.
Proficiency with industry-specific software and tools, and aptitude to learn new software.
Willingness to work nights, weekends, and holidays if required for the 24/7/365 operation.

Responsibilities

Receive incoming phone calls for flight requests.
Schedule crews, accounting for training, sick leave, and PTO; find replacements or schedule additional days as needed.
Assist Dispatch with flight cancellations or reroutes.
Determine the most efficient way to complete requested missions with available aircraft and crew.
Select aircraft and crew for flight requests.
Ensure hangar availability when inclement weather is predicted.
Arrange early or late arrivals with FBOs.
Obtain required PPRs and/or slots; check NOTAMs and weather at departure and arrival airports; and proactively plan alternate airports as needed.
Identify, anticipate, and take corrective action to minimize potential or actual delays related to scheduling operations, crew legality, and maintenance issues.
Track crew duty times for Federal regulations.
Coordinate with Maintenance teams on aircraft maintenance, repositioning, and test flights.
Coordinate with Maintenance when aircraft cleaning is needed.
Comply with Federal Aviation regulations for crew pairings, weather alternates, and NOTAMs.
Ensure all aircraft and crew logs are completed daily.
Ensure compliance with company policies and safety standards, including maintaining complete knowledge of Part 135 regulations.
Review, prepare, and submit post-flight expense reports.
Complete special projects and duties assigned by department supervisors.
Perform other TransMedics tasks and duties as required.

Benefits

Medical coverage with a Health Reimbursement Account through Blue Cross/Blue Shield of MA
Dental insurance
Vision insurance
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Short-term disability
Long-term disability
401(k) plan
Pet insurance
Employee Stock Purchase Plan