Flight Scheduler

TransMedics•Andover, MA
•Onsite

About The Position

The Aviation Flight Scheduler for aircraft and crew plans and coordinates aircraft schedules based on missions and crewing. The Scheduler executes each mission from beginning to end, anticipating the needs of TransMedics teams, aircraft, and crew members. This position is based at TransMedics’ 24/7/365 Command Center in Andover, Massachusetts. It has no management responsibilities.

Requirements

  • Prior experience in aviation, crew management, or customer service.
  • Strong personal and work ethics and a high level of integrity.
  • Knowledge of FARs related to Part 91/135 operations.
  • Ability to work well in a fast-paced environment and adapt to changing business needs.
  • Ability to work quickly, calmly, and under pressure.
  • Strong analytical skills and ability to think outside the box.
  • Attention to detail.
  • Excellent oral and written communication and problem-resolution skills.
  • Proficiency with industry-specific software and tools, and aptitude for learning new software.
  • Willingness to work nights, weekends, and holidays in a 24/7/365 operation.

Responsibilities

  • Receive incoming phone calls for flight requests.
  • Schedule crews, accounting for training, sick leave, PTO, replacements, and additional days as needed.
  • Assist Dispatch with flight cancellations or reroutes.
  • Determine the most efficient way to complete requested missions with available aircraft and crew.
  • Select aircraft and crew for flight requests.
  • Ensure hangar availability when inclement weather is predicted.
  • Arrange early or late arrivals with FBOs.
  • Obtain required PPRs and/or slots; check NOTAMs and weather at departure and arrival airports; and plan alternate airports as needed.
  • Identify, anticipate, and take corrective action to minimize potential or actual delays related to scheduling operations, crew legality, and maintenance issues.
  • Track crew duty times for compliance with Federal regulations.
  • Coordinate aircraft maintenance, repositioning, and test flights with Maintenance teams.
  • Coordinate aircraft cleaning with Maintenance.
  • Comply with Federal Aviation regulations concerning crew pairings, weather alternates, and NOTAMs.
  • Ensure aircraft and crew logs are completed daily.
  • Comply with company policies and safety standards, including Part 135 regulations.
  • Review, prepare, and submit post-flight expense reports.
  • Complete special projects and other duties as assigned by department supervisors.
  • Perform other TransMedics tasks and duties.

Benefits

  • Medical coverage with Health Reimbursement Account through Blue Cross/Blue Shield of MA
  • Dental insurance
  • Vision insurance
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Short-term disability
  • Long-term disability
  • 401(k) plan
  • Pet insurance
  • Employee Stock Purchase Plan
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