Flight Operations Support Specialist

Kalitta Air, LLC • Hebron, KY

5d • Hybrid

About The Position

This position will directly support and assist the Inflight Services Manager with all aspects of Kalitta Air flight operations by providing and facilitating clear and concise communication to and from all relevant Kalitta Air staff, vendors, and customers as necessary for the daily operation of the Kalitta Air CVG station. This position will assist flight and ground personnel (internal and external) with swift and effective problem solving to efficiently and safely maintain an on-time operation culminating with a quality product to the final customer.

Requirements

• High school graduate; some college and or technical school desirable or equivalent professional military education and/or experience.
• Ability to read, write and understand spoken and written English.
• Ability to write routine reports and correspondence.
• Ability to give verbal and written directions to assigned staff.
• Employee must be willing and able to obtain and maintain SIDA (Security Identification Display Area) credentials with an unrestricted U.S. Customs background clearance
• Employee must hold a valid driver’s license with the ability to safely operate a motor vehicle in a high-traffic aircraft operations area.
• Employee must have a heightened sense of situational awareness in order to safely function in this environment.
• Employee must have very good interpersonal skills with a customer service mindset.
• Good attendance is a must.
• Must be authorized to work in the United States

Nice To Haves

• some college and or technical school desirable or equivalent professional military education and/or experience.

Responsibilities

• Work with internal and external staff on tasks assigned by the Inflight Services Manager
• Communicate with flight crews, operations departments, and vendors to resolve issues, ensuring all stakeholders are updated in a timely manner
• Handle high-volume, high-tempo work demands while meeting deadlines
• Utilize working knowledge of Microsoft Office, Windows, and related software
• Provide necessary supplies for flight and ground crews
• Coordinate catering to meet flight schedules and crew needs
• Provide responsive support to flight crews, ensuring needs are addressed efficiently
• Ensure smooth daily operations with strong organizational skills and attention to detail
• Other duties assigned by the Inflight Services Manager

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED