Flight Follower

I M P Group International Inc.•Toronto, ON

1d•Onsite

About The Position

The Flight Follower position ensures that all flights are planned, organized, supported and followed accurately and efficiently. This position is central to effective communication between flight crew, operations and management.

Requirements

Post-Secondary Diploma
Proven organisational skills
Excellent customer service skills
Have initiative and ability to work autonomously
Attention to detail
Ability to work under pressure
Proven interpersonal and communication skills
The post holder must be proficient in the use of Microsoft Office packages (MS Word and MS Excel are essential)
Available to work shift hours in a 24/7 operation
Background in aviation is essential

Responsibilities

Adhere to the company’s policies and procedures
Undertake flight alerting procedures and respond to requests by the pilot-in-command for information related to the flight. Such information shall include meteorological information and NOTAMS
Monitor the progress of each flight from its commencement to its termination, including any intermediate stops
Communicate with the pilot-in-command concerning airplane landings and departures from point of origin, en-route stops, and final destination
Notify the Communications Center (“OCC”) of acceptance and ETA times for all flights
Ensure the pertinent software systems are kept updated in a timely manner including building flights, pairings; and monitoring alerts and currency
Utilizing flight planning software for issuing (adding, amending, deleting) company NOTAMS
File flight plans on behalf of flight crew members; and monitor weather alerts and advise flight crew accordingly
Liaise with Nav Canada with regard to updating and cancelling flight plans
Track crew and aircraft down-time and duty days
Activate Emergency Response Plan if required
Complete comprehensive daily Shift Report
Track response times and delays as well as on time performance
Accomplish other assigned duties, as requested.