Flight Dispatcher

CAE • Mesa, AZ

3d • Onsite

About The Position

Responsible for the safe, efficient and effective dispatching of the flight schedule utilizing all training resources like Instructors, aircraft, classrooms and simulators. Maximizing assets and mitigating cancellations is the primary goal. Coordinate and ensure efficient execution by creating a collaborative environment with the Training, Maintenance and Customer Service departments. Adherence to all company and regulatory requirements. Work with maintenance to ensure all inspections and repairs are fulfilled appropriately. Excellent Customer Service is an essential requirement for this position. Mitigates cancellations while observing company and regulatory requirements. Closely collaborates with the Training, Maintenance and Customer Service departments to ensure the effective dispatching of the schedule. Provides excellent customer service.

Requirements

• 2-year technical degree or Associate degree or college degree in job-related field.
• Minimum of 1 to 2 years of relevant experience.
• Knowledge of planning and scheduling methodologies and systems.
• Well-developed communication and interpersonal skills.
• Well-developed analytical, conceptual skills, along with great situational awareness.
• Able to confidently uphold policies and provide appropriate pushback when needed.
• Computer literate with knowledge in MS Office (Word, Excel and PowerPoint).
• Previous experience of working within a customer service focused environment.
• Strong team player with a collaborative mindset and ability to work effectively across teams.
• Willingness to learn
• Fluency in English

Nice To Haves

• Knowledge of commercial aviation and flight training concepts and principles.
• Experience with Point-of-Sale (POS) systems and completing transactions.
• Experience working in an aviation planning, scheduling or related operational environment

Responsibilities

• Responsible for the safe, efficient and effective dispatching of the flight schedule utilizing all training resources like Instructors, aircraft, classrooms and simulators.
• Maximizing assets and mitigating cancellations is the primary goal.
• Coordinate and ensure efficient execution by creating a collaborative environment with the Training, Maintenance and Customer Service departments.
• Adherence to all company and regulatory requirements.
• Work with maintenance to ensure all inspections and repairs are fulfilled appropriately.
• Provides excellent customer service.
• Mitigates cancellations while observing company and regulatory requirements.
• Closely collaborates with the Training, Maintenance and Customer Service departments to ensure the effective dispatching of the schedule.

Benefits

• Equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree