Flight Coordinator I

DO & CO•Des Plaines, IL

3d•Onsite

About The Position

DO & CO is a global gourmet entertainment company with three business segments: Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels. They operate in 33 locations, 12 countries, and 3 Continents, focusing on high-quality products and services. The company is dedicated to fostering innovation, cultivating creativity, embracing new ideas, and maintaining impeccable standards for hospitality. This role is for a dynamic, energetic, and eager Flight Coordinator in Des Plaines, IL, who will be crucial in ensuring the smooth handover of DO & CO's high-end products to aircraft crews without delays.

Requirements

Minimum of 2 years of related work experience
Must have a valid driver's license
Computer literate

Nice To Haves

preferably in customer service

Responsibilities

Maintain professional communication with different channels and distributes all incoming operational information to the affected departments.
Ensures production processes, quality standards and deadlines and accuracy are met in order to hand over DO & CO’s high-end products to their aircraft crew in person without delays.
Ensures products and trolleys meet the utmost quality standards at all times and the delivery is done according to customer’s instructions.
Conducts physical counts and pack additional equipment or products.
Identifies procedures that can be improved and puts forward suggestions for more efficiency and customer care.
Confirms special meals and correct number of meals for each flight are ready, packed and assigned correctly.
Work alongside a team of Food Packers with a Hands-on approach
Assists in assembly line when necessary, setting up trays, preparing and packaging food inside a cooler/refrigerated area.
Assists in inventory taking when needed.
Ensures Hygiene and Food Safety standards are met at all times and reports problems with the food safety management system to their manager and the hygiene and food safety team