Flexible Store Advisor

Mountain Equipment Company • Vancouver, BC

4d • CA$19 - CA$20 • Onsite

About The Position

MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures – and as a Flexible store Advisor, you’ll be there to help make it all happen. Members (what we call customers) visit us for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports and travel. You’ll chat with people who are planning everything from dream trips to weekend getaways, and first-timers to outdoor experts. You’ll also have some pretty incredible coworkers who might just become future activity buddies; we asked staff what their favourite thing was about working for MEC, and the overwhelming answer was “the people.”

Requirements

• Like working with a diverse, inclusive, hands-on, collaborative team.
• Prioritize inventory accuracy and have good attention to detail.
• Proficient with various forms of technology including computers, handheld devices and printers.
• A “can do” attitude and willingness to learn new things.
• Personal integrity and awareness.
• Customer focus.
• Initiative and character.
• Teamwork.
• Ability to develop yourself and others.
• Good natured, outgoing welcoming vibe and genuinely like helping people.
• Customer service mindset; willingness to go out of your way to provide an excellent member experience.
• Can lift 50 lb. and walk 10,000 steps per day.
• Availability starting at 6:00 AM on Tuesdays, Thursdays, Saturdays and Sundays.

Nice To Haves

• Previous retail, warehouse or customer service experience is a plus, not a must.
• Curious about gear and want to learn more – we’ll provide training to build your skills.

Responsibilities

• Give exceptional member service by matching people with gear that suits their needs.
• Share real-world experience about products.
• Help with visual merchandising.
• Lend a hand to other staffers.
• Grow and try new things.
• Keep the store in tip-top shape.
• Help organize inventory and get members the products they need.
• Help get members the gear that they ordered on time.
• Spread the word about MEC events and services.
• Learn about new products, technology and features (including sustainability).
• Help more people in Canada get active outside, whether that means planning for a family camping trip or a massive backcountry expedition.

Benefits

• Competitive hourly rate and clear pay increase program.
• Discounts on gear for pretty much every outdoor activity out there – including bikes, and much more.
• Paid time off each year to enjoy an outdoor activity of your choice.
• Opportunities to join outdoor excursions with other MEC staffers.
• Equipment Demonstration Program (EDP) – gear rental program.
• Support for that big, expedition style adventure that you have been dreaming of.
• Training and product knowledge.
• Growth opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed