Flexible Customer Service Associate

Hertz

7h • Onsite

About The Position

As a Flexible Customer Service Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.

Requirements

• Previous customer service experience and sales skills.
• Ability to work in a fast-paced environment with a variety of tasks.
• Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
• Detail oriented.
• Computer literate.
• Proficiency in English.
• Valid and active driver's license.
• Must have a valid driver's license, be 20 years of age, with an acceptable driving record
• Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required
• Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above.
• Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Responsibilities

• Qualifying and processing customer rentals with accuracy and detail.
• Persuasively selling optional services.
• Processing customer rental returns.
• Conducting vehicle service and maintenance.

Benefits

• Wage: $19.25 an hour as your base pay
• Overtime hours are compensated at 1.5 times your hourly rate
• Includes full range of medical, dental, vision, 401K benefits offerings
• Uncapped monthly sales incentives with an average monthly range of
• Expected total average earnings: (first year)
• Potential for top sellers to make over $100K annually

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees