Seasonal Flexible Customer Service Associate

Hertz•Portland, ME

5h•Onsite

About The Position

The Seasonal Flexible Customer Service Associate consults with customers on their rental, maximizing revenue opportunities by actively offering products and services and overcoming customer objections. This role ensures that the customer receives world-class customer service and sales support. Responsibilities also include shuttling customers and ensuring vehicles are prepared for customer pick-up, which involves cleaning, assessing damage, fueling, and refilling all fluids.

Requirements

Strong oral and written communication of ownership, accountability, and initiative
Possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities
Ability to perform essential functions including sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading
Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine

Responsibilities

Consult with customers on their rental
Maximize revenue opportunities by actively offering products and services and overcoming customer objections
Ensure that the customer receives world-class customer service and sales support
Shuttle customers
Ensure vehicles are prepared for customer pick-up, which includes cleaning vehicles, assessing damage, fueling, and refilling all fluids