FLEX Senior Events Specialist

Marriott • Bethesda, MD

2d • $25 - $42 • Hybrid

About The Position

The FLEX Senior Events Specialist – MIHQ Workplace Services plans and supports events at Marriott headquarters. The role also serves as a primary point of contact for headquarters campus services, tours, and workplace-related inquiries from associates and guests. It assesses service needs, coordinates requests, and connects people with the appropriate teams to provide a responsive, positive campus experience. This is a temporary assignment through 06/25/2027.

Requirements

• High school diploma or GED.
• At least 1 year of experience in guest services, event management, food and beverage, or a related professional area.
• Proficiency using Microsoft Excel, Word, Access, PowerPoint, and Outlook.

Nice To Haves

• Strong customer service skills.
• Experience with event planning.
• Clear communication and timely status updates.
• Strong problem-solving skills.
• Ability to manage multiple priorities.

Responsibilities

• Support event planning and assist with events at headquarters.
• Coordinate service requests with Janitorial, Operations, Corporate Security, and other Workplace Services teams.
• Provide professional, timely service to associates and guests.
• Assess needs, clarify requests, and identify appropriate solutions.
• Collaborate with Workplace Services specialists on daily operations and event support.
• Support Workplace Services leadership with projects and operational priorities.
• Coordinate with other departments to maintain efficient service delivery.
• Help ensure appropriate coverage and prompt service.
• Follow applicable standards, policies, and procedures.
• Identify opportunities to improve service performance.

Benefits

• 401(k) plan
• Stock purchase plan
• Discounts at Marriott properties
• Commuter benefits
• Employee assistance plan
• Childcare discounts
• Full-time positions also offer medical, dental, vision, health care and dependent care flexible spending accounts, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
• Washington employees accrue paid sick leave and PTO and are eligible for a minimum of 9 holidays annually.

What This Job Offers

• Career Level: Senior
• Education Level: High school or GED