Flex Security Specialist - San Jose- $45.67/hr (#726)

Sunstates Security•San Jose, CA

3d•Onsite

About The Position

Sunstates Security is hiring a Flex Security Specialist (Site Protection Specialist - SPS) to support a corporate client in the San Jose, CA area. This position offers $45.67 an hour - paid weekly. The Flex Officer position is crucial to our company’s operational and financial success. The flex officer provides trained, competent support by working shifts which become open due to illness, call-offs, weather, vacation, or other causes. This enables Sunstates to provide continual, uninterrupted service to our customers, while also protecting the health and work balance of our personnel.

Requirements

Must meet all federal, state, and local licensing requirements
Ability to remain calm and effective in high-stress or rapidly evolving situations
Physically capable of performing assigned duties, including emergency response and approved control techniques
Ability to safely apply trained defensive tactics within policy guidelines
High School diploma or equivalent
CA Guard Card

Responsibilities

Provide safety and security services to ensure a secure environment for all personnel, including employees, contractors, visitors, and guests
Serve as an initial escalation point for threats to life safety, coordinating with on-site security, Emergency Response Teams (ERT), and Global Security Operations Center (GSOC)
Perform access control duties in accordance with site-specific post orders and support overall site security operations
Monitor, operate, and maintain security, protective, operational, and communications equipment; identify and escalate deficiencies
Support site security personnel with scene control, situational awareness, and coordinated response actions
Respond to incidents involving threats to life safety, including disturbances, medical emergencies, and potential violent situations
Act as a primary on-site responder for escalated incidents, assessing threat level and determining appropriate response actions
Prioritize verbal de-escalation, conflict resolution, and voluntary compliance in alignment with the use-of-force continuum
Apply minimum force necessary only when objectively reasonable to prevent harm, stop active aggression, or control a subject posing an immediate threat
Provide emergency medical assistance and first aid until relieved by advanced medical personnel
Immediately notify and coordinate with law enforcement when required (e.g., weapon involvement, serious injury, violent crime)
Do not pursue individuals off property, conduct arrests, or perform custodial interrogations, transfer custody to law enforcement when applicable
Assist with evacuations, shelter-in-place events, and other emergency procedures
Operate strictly within the client’s Use of Force Policy and applicable laws governing private security authority
Emphasize de-escalation first, using presence and communication before physical intervention whenever feasible
Coordinate closely with on-site Security Managers/Supervisors, security officers, ERT, and GSOC to ensure a unified and compliant response
Maintain real-time communication during incidents and follow established escalation protocols
Support information flow between stakeholders, including Facilities, HR, and Security leadership
Complete accurate, timely, and detailed incident reports in accordance with client and regulatory requirements
Ensure all incidents, use-of-force events, and significant safety concerns are documented and escalated appropriately
Assist with evidence preservation, witness identification, and post-incident reviews
Participate in After Action Reviews and contribute to continuous improvement efforts
Maintain familiarity with site layouts, access points, emergency procedures, and site-specific risks
Participate in required training, drills, and scenario-based exercises focused on de-escalation, coordinated response, and life-safety events
Maintain all required certifications and training standards