Flex Security Specialist - San Jose- $45.67/hr (#726)

Sunstates SecuritySan Jose, CA
Onsite

About The Position

Sunstates Security is hiring a Flex Security Specialist (Site Protection Specialist - SPS) to support a corporate client in the San Jose, CA area. This position offers $45.67 an hour - paid weekly. The Flex Officer position is crucial to our company’s operational and financial success. The flex officer provides trained, competent support by working shifts which become open due to illness, call-offs, weather, vacation, or other causes. This enables Sunstates to provide continual, uninterrupted service to our customers, while also protecting the health and work balance of our personnel.

Requirements

  • Must meet all federal, state, and local licensing requirements
  • Ability to remain calm and effective in high-stress or rapidly evolving situations
  • Physically capable of performing assigned duties, including emergency response and approved control techniques
  • Ability to safely apply trained defensive tactics within policy guidelines
  • High School diploma or equivalent
  • CA Guard Card

Responsibilities

  • Provide safety and security services to ensure a secure environment for all personnel, including employees, contractors, visitors, and guests
  • Serve as an initial escalation point for threats to life safety, coordinating with on-site security, Emergency Response Teams (ERT), and Global Security Operations Center (GSOC)
  • Perform access control duties in accordance with site-specific post orders and support overall site security operations
  • Monitor, operate, and maintain security, protective, operational, and communications equipment; identify and escalate deficiencies
  • Support site security personnel with scene control, situational awareness, and coordinated response actions
  • Respond to incidents involving threats to life safety, including disturbances, medical emergencies, and potential violent situations
  • Act as a primary on-site responder for escalated incidents, assessing threat level and determining appropriate response actions
  • Prioritize verbal de-escalation, conflict resolution, and voluntary compliance in alignment with the use-of-force continuum
  • Apply minimum force necessary only when objectively reasonable to prevent harm, stop active aggression, or control a subject posing an immediate threat
  • Provide emergency medical assistance and first aid until relieved by advanced medical personnel
  • Immediately notify and coordinate with law enforcement when required (e.g., weapon involvement, serious injury, violent crime)
  • Do not pursue individuals off property, conduct arrests, or perform custodial interrogations, transfer custody to law enforcement when applicable
  • Assist with evacuations, shelter-in-place events, and other emergency procedures
  • Operate strictly within the client’s Use of Force Policy and applicable laws governing private security authority
  • Emphasize de-escalation first, using presence and communication before physical intervention whenever feasible
  • Coordinate closely with on-site Security Managers/Supervisors, security officers, ERT, and GSOC to ensure a unified and compliant response
  • Maintain real-time communication during incidents and follow established escalation protocols
  • Support information flow between stakeholders, including Facilities, HR, and Security leadership
  • Complete accurate, timely, and detailed incident reports in accordance with client and regulatory requirements
  • Ensure all incidents, use-of-force events, and significant safety concerns are documented and escalated appropriately
  • Assist with evidence preservation, witness identification, and post-incident reviews
  • Participate in After Action Reviews and contribute to continuous improvement efforts
  • Maintain familiarity with site layouts, access points, emergency procedures, and site-specific risks
  • Participate in required training, drills, and scenario-based exercises focused on de-escalation, coordinated response, and life-safety events
  • Maintain all required certifications and training standards

Benefits

  • Affordable Care Act compliant Medical Benefits Program
  • Dental Insurance Program
  • Free Life Insurance
  • Disability Insurance
  • Paid Time Off & Bereavement Leave
  • Paid Holidays
  • Direct Deposit or Pay Cards
  • Employee Incentives
  • Referral Bonuses
  • Employee of the Month Award
  • Education Reimbursement
  • Service Awards
  • Employee Involvement Initiatives
  • Management Mentoring and Support
  • Career Advancement
  • 401K program
  • Medical Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Short Term Disability
  • 401K/403b Plan
  • Educational Assistance
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