Flex Security Officers - $31.00/hr (#726)

Sunstates SecurityPalo Alto, CA
Onsite

About The Position

Sunstates Security is hiring Flex Security Officers to cover multiple sites in the Palo Alto, CA area. This position offers a pay rate of $31.00/hr, paid weekly. The Flex Officer position is crucial to the company’s operational and financial success, providing trained, competent support by working shifts that become open due to illness, call-offs, weather, vacation, or other causes. This enables Sunstates to provide continual, uninterrupted service to customers while protecting the health and work balance of personnel. The scheduling parameters and expectations for a flex officer are different from those of an employee assigned to a fixed post. You will be trained at various posts and/or facilities based on operational need. Your schedule (shifts, days off, hours per week, etc.) will vary based on operational need. You will be assigned to, or offered the opportunity to accept, shifts as they become available due to staffing needs. Some shifts will be scheduled in advance, while others may require short notice to cover for someone unable to work. You are expected to work at least 80% of the shifts for which you are called in for short-notice call-ins. Refusing more than 20% of called-in shifts could negatively impact employment status. A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP), and must be knowledgeable and able to act quickly and efficiently according to such directives.

Requirements

  • Must be flexible to work any shift and travel to nearby sites.
  • CA Guard Card/ 40-hour Certificate preferred.
  • CPR Card.
  • Successfully complete Sunstates background check which includes a 10 Panel Drug Screen and the clients more extensive background check.
  • Must be 21 years of age or older with a valid driver's license, a clean driving record, and more than 3 years of driving experience.
  • High School diploma or equivalent
  • CA Guard Card
  • Drivers License
  • CPR/1st Aid

Nice To Haves

  • CA Guard Card/ 40-hour Certificate

Responsibilities

  • Provide exceptional customer service by upholding our standards in a friendly, professional, and courteous manner.
  • Maintain natural composure and an infectious attitude towards arising issues with the ability to adapt quickly and develop practical solutions with minimal supervision.
  • Prepare all required written reports in an ongoing and timely manner, including but not limited to: Daily Activity Reports (DAR’s) and Incident Reports.
  • Operate phones, radios, and computer systems and applications such as MAC IOS, Microsoft Office 365, and Google Suites.
  • Monitor Closed Circuit Television (CCTV) and alarm panels for emergencies and potential issues.
  • Follow site-specific post orders, pass down messages, and be in compliance with employee handbook guidelines at all times.
  • Conduct interior and exterior patrols within an office and industrial complex.

Benefits

  • Commute-friendly location.
  • Extensive industry training.
  • Advancement opportunities.
  • Affordable Care Act compliant Medical Benefits Program
  • Dental Insurance Program
  • Free Life Insurance
  • Disability Insurance
  • Paid Time Off & Bereavement Leave
  • Paid Holidays
  • Direct Deposit or Pay Cards
  • Employee Incentives
  • Referral Bonuses
  • Employee of the Month Award
  • Education Reimbursement
  • Service Awards
  • Employee Involvement Initiatives
  • Management Mentoring and Support
  • Career Advancement
  • 401K program
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