Flex Developer - North America

SRM Technologies•North America, KY

About The Position

The Flex Developer will serve as a Model N subject matter expert, leading solution design, guiding best practices, resolving complex issues, and ensuring successful delivery aligned with business objectives. The role covers Model N Revenue Management capabilities, including Pricing & Contract Management, Government Pricing (Medicaid, Medicare, 340B, AMP, and Best Price), chargebacks, rebates, and incentives. The SME gathers and documents business requirements, translates them into functional specifications and configurations, leads design workshops and solution walkthroughs, and supports user acceptance testing and post-go-live optimization. The role also works with technical teams on integrations, data migration, enhancements, and troubleshooting, and reviews technical designs to ensure they align with functional requirements. As a primary SME contact for clients and internal teams, the role mentors junior consultants, supports delivery quality and timelines, participates in release management and testing, and coordinates with Flex delivery leads to enable efficient project execution.

Requirements

Strong hands-on experience with Model N Revenue Management solutions.
Solid understanding of Life Sciences or pharmaceutical business processes.
Experience with government pricing, rebates, chargebacks, and compliance.
Working knowledge of SQL for data analysis and validation.
Working knowledge of data integrations and ETL concepts.
Working knowledge of APIs and file-based interfaces.
Ability to read and interpret technical design and integration documents.
Experience working in cloud-based enterprise applications.
Excellent communication and stakeholder management skills.
Strong analytical and problem-solving abilities.
Ability to work in Agile and Waterfall delivery models.
Experience working in global delivery or Flex-based engagement models.
8–12+ years of overall IT or enterprise application experience.
5+ years of hands-on experience with Model N implementations or support.
Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related field.

Nice To Haves

Relevant certifications in Model N or the Life Sciences domain.
Experience with Flex or managed services delivery models.
Exposure to regulatory compliance and audit support in Life Sciences.
Ability to work across multiple projects and priorities.
Prior experience as a Techno-Functional Lead or SME.
Experience in client-facing consulting roles.

Responsibilities

Act as the Model N functional expert across Revenue Management, Pricing & Contract Management, Government Pricing, chargebacks, rebates, and incentives.
Gather, analyze, and document business requirements from stakeholders.
Translate business needs into functional specifications and system configurations.
Configure Model N applications to meet client-specific requirements.
Lead functional design workshops, user story creation, and solution walkthroughs.
Support UAT planning, execution, and defect triage.
Provide post-go-live functional support and optimization recommendations.
Collaborate with technical teams on integrations, data migration and validation, system enhancements, and customizations.
Understand Model N data models, workflows, and configuration frameworks.
Troubleshoot complex functional and technical issues.
Review and validate technical design documents for alignment with functional intent.
Work with APIs, batch jobs, and middleware integrations where applicable.
Serve as the primary SME point of contact for clients and internal teams.
Mentor junior consultants and analysts on Model N functionality.
Ensure adherence to delivery standards, timelines, and quality benchmarks.
Participate in release management, regression testing, and change impact analysis.
Coordinate with Flex delivery leads to support scalable and efficient project execution.