Fleet Technician

Empire Cat•Elko, NV

About The Position

Troubleshoot, repair, recondition, and service Empire’s medium- and heavy-duty fleet, including service trucks, heavy haul trucks, freight trucks, and lube trucks. Work in a shop environment performing preventive maintenance and diagnosing and repairing truck systems, including electrical, powertrain, drivetrain, hydraulic, body systems, cranes, and compressors. Identify and evaluate root-cause failures using electronic tools, schematics, and other troubleshooting methods. Experience with Cummins PX9, ISX15, and 6.7 Power Stroke engines is preferred; Duramax engine experience and use of OEM diagnostic equipment such as IDS FDRS and Cummins Insite are recommended. The role requires safe work practices, equipment maintenance, service reporting, repair-cost control, and communication with clients, associates, management, and other relevant individuals. The technician may provide on-the-job training, make warranty recommendations, travel to remote locations, and work overtime as needed. The position is designated safety-sensitive. The work is performed in a shop environment and regularly involves exposure to moving mechanical parts, high or precarious places, and outdoor weather. Wet or humid conditions, extreme cold and heat, and loud noise are also part of the work environment. Physical duties include sitting, standing, walking, reaching, climbing or balancing, stooping or kneeling, and regularly lifting or moving up to 60 pounds. Forklift operation may be required with appropriate certification.

Requirements

High school diploma or General Education Degree (GED).
Current driver’s license.
At least 6 months of related experience.
Completion of the eTRAIN test evaluation.
Ability to speak, read, comprehend, and write in English.
Basic computer and internet knowledge and ability to operate scanning and diagnostic tools.
Knowledge and skills to operate and understand diagnostic equipment, including computerized instrumentation.
Ability to communicate verbally and in writing about vehicle, component, and equipment conditions, problems, recommendations, and repair processes.
Ability to work cooperatively and communicate effectively.
Knowledge of CAT machine components and systems.
Acceptable attendance meeting company standards and requirements.
Ability to regularly lift and/or move up to 60 pounds.
May need appropriate certification(s) to operate a forklift.

Nice To Haves

Experience with Cummins PX9, ISX15, and 6.7 Power Stroke engines.
Experience with Duramax engines.
Experience operating OEM diagnostic equipment such as IDS FDRS and Cummins Insite.
Current MSHA card when required by the work area.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain equipment and components.
Perform preventive maintenance and service medium- and heavy-duty fleet vehicles and systems.
Prepare service reports.
Plan and control the cost of repair jobs.
Maintain company equipment in a clean and orderly condition.
Work safely and adhere to applicable safety policies, company policies, procedures, and standards.
Maintain good client relations and support corporate marketing objectives.
Learn and use Empire, Caterpillar, and allied product procedures and systems.
Maintain a current MSHA card if the work area requires it.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Communicate with appropriate individuals to clarify instructions or discuss job scope and progress.
Work overtime and travel to remote locations as needed.
Promote corporate values and perform other related duties as assigned.
Own and maintain required personal tools.