Fleet Safety & Compliance Manager

NOW Courier•Indianapolis, IN

1d•Onsite

About The Position

The Fleet Safety and Compliance Manager at NOW Courier is responsible for developing, implementing, and overseeing all safety, compliance, and risk management programs across the organization. This role ensures full compliance with FMCSA, DOT, OSHA, and all applicable federal, state, and local regulations. This role promotes a culture of safety across the organization, reduces risk, and ensures the safe operation of fleet vehicles, drivers, and facilities.

Requirements

Bachelor’s degree (B.S./B.A.) in Occupational Safety, Safety Management, Logistics, Supply Chain Management, Transportation Management, Business Administration, or a related field; and 7 years of related experience and/or training; or an equivalent combination of education and experience.
Strong knowledge of FMCSA and DOT regulations
Experience with audits and CSA scores
Experience with ELD systems, telematics, and safety analytics tools
Excellent investigation, problem-solving, and analytical skills
Strong communication and training abilities
Ability to influence and drive behavioral change across teams
Highly organized and detail oriented.
Resourceful and creative.
Analytical skills and problem-solving ability.
Ability to adhere to time and attendance policies.
Must exhibit professionalism and be effective working with customers, contractors, vendors, and employees.
Skillfully convey information on a wide range of topics to a diverse target audience.
Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications.
Ability to be assessable to contractors and employees as determined by department standards.
Ability to handle confidential information.
Maintain regular and punctual attendance.
Effective prioritization and time management skills.
Ability to work in a fast-paced, high-pressure, deadline driven environment.
Strong initiative to strive for continuous accuracy, quality, and timeliness of information.
Ability to manage multiple projects and tasks simultaneously.
A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory.
Must have and maintain a verifiable Driver’s License, demonstrated safe driving record, and remain insurable through the company’s liability insurance carrier as applicable.

Nice To Haves

Certified Safety Professional (CSP) or Certified Director Safety (CDS) certification is desired.
Prior experience in the transportation, logistics, or courier industry is preferred.
Safety certifications (CSP/CDS) are preferred

Responsibilities

Ensure compliance with FMCSA regulations, including driver qualification files, Hours of Service (HOS), and vehicle maintenance standards
Maintain company compliance scores under CSA and proactively address deficiencies
Oversee audit readiness for DOT reviews, safety audits, and inspections
Manage driver drug and alcohol testing programs in accordance with 49 CFR Part 40
Design, implement, and continuously improve company safety policies, procedures, and SOPs
Develop and enforce company-wide safety standards
Lead safety training programs, including new hire orientation, defensive driving, and ongoing safety education
Monitor key safety KPIs
Oversee driver onboarding and ongoing safety training programs
Oversee driver safety performance, including ride-alongs, scorecards, and qualification standards
Lead coaching and corrective action programs
Oversee ELDs, telematics, dash cameras, and compliance software
Analyze safety data for improvements
Ensure all equipment meets DOT safety standards
Oversee preventive maintenance (PM) compliance and inspection programs
Ensure timely resolution of DVIR (Driver Vehicle Inspection Report) defects
Monitor out-of-service (OOS) trends and implement corrective actions
Support spec’ing of equipment with a focus on safety and compliance
Manage accident investigations and reporting
Work with insurance carriers and legal teams
Lead accident prevention initiatives and root cause analysis programs
Identify trends and reduce exposure
Promote a strong safety culture across all levels of the organization
Serve as a safety subject matter expert for leadership and field operations
Lead safety committees and cross-functional initiatives
Report safety metrics to leadership