Fleet Operations Specialist, Admin Support

WM•Wheeling, IL

1d•Onsite

About The Position

At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations. This role is crucial for ensuring the smooth functioning of daily operations by troubleshooting and resolving safety, service, and operational issues. The Operations Specialist will maintain and distribute department-related information, communicate with other supervisors and managers about operational issues, and manage KRONOS for daily updates for drivers and helpers. Proficiency in Microsoft Suite and other software tools is required for managing tasks such as procurement, time and attendance, safety incidents, and contract labor. The role also involves assisting with payment processing and other financial tasks, supporting operational projects, and communicating with customers and employees regarding service issues, scheduling, and work assignments.

Requirements

High School Diploma or GED (accredited).
No prior work experience required.
Must be at least 18 years of age.
Legally eligible to work in the country where the position is located.
Proficiency in Microsoft Suite and additional software tools.

Responsibilities

Troubleshoot and resolve safety, service, and operational issues.
Maintain and distribute department-related information on a daily basis.
Communicate with other supervisors and managers about operational issues.
Act as a proxy for KRONOS for all daily updates for drivers and helpers.
Use Microsoft Suite and additional software tools to manage daily tasks including procurement, time and attendance, safety incidents, and contract labor.
Assist with the processing of payments and other financial tasks.
Assist in the implementation of operational projects.
Communicate with customers about service issues.
Communicate with employees about scheduling and work assignments.