Fleet Operations Coordinator

Walden Robotics•San Francisco, CA

28d•$109,699 - $146,265•Onsite

About The Position

The Robot Operations team is seeking a Fleet Operations Coordinator to support the day-to-day planning, utilization, and coordination of our robotic systems and operator team. This role focuses on ensuring that the local robot fleet and operators are used effectively across internal testing and external deployment environments, while supporting the data collection needs of engineering and product teams. The Fleet Operations Coordinator works closely with software, hardware, product, and operations teams to translate requirements into clear operational plans. This is a hands-on, execution-focused role with meaningful ownership and visibility. As the company grows, this position offers the opportunity to take on increased responsibility and help shape how robotics operations scale over time.

Requirements

Strong organizational and coordination skills, with the ability to manage multiple priorities in a dynamic environment
Experience working cross-functionally with technical and non-technical teams
Ability to analyze operational data, identify trends, and communicate insights clearly
Strong written and verbal communication skills
Comfort working in environments with evolving processes and ambiguity

Nice To Haves

Demonstrable, applied use of AI tools to improve workflows, analysis, or operational efficiency
Experience in operations coordination, logistics, program support, or technical operations
Familiarity with robotics, hardware systems, field operations, or data collection environments
Experience building or maintaining operational metrics, dashboards, or reporting tools

Responsibilities

Coordinate the daily utilization and scheduling of a prototype robot fleet and operator workforce across onsite and offsite locations
Partner with software, hardware, and product teams to capture requirements and translate them into clear, actionable data collection instructions for operators
Track and report trends related to robot utilization, operational performance, issues, and work status updates
Design, maintain, and improve metrics related to robot fleet usage, operator throughput, and operational efficiency
Continuously improve robot fleet and operator utilization by identifying inefficiencies, proposing solutions, and validating improvements using data
Develop and maintain an understanding of robot operation and operator workflows to support informed planning and prioritization
Maintain operational schedules, trackers, dashboards, and documentation to support day-to-day execution
Escalate risks, blockers, and operational issues to appropriate stakeholders in a timely manner
Translate approved collection briefs and operational priorities into day-to-day operator assignments, schedules, and execution plans
Own progress tracking and execution follow-through for assigned work, ensuring tasks are completed, logged, and handed off cleanly
Maintain the currency, clarity, and operational usability of SOPs, runbooks, and work instructions used for scheduled work
Identify when documentation is stale, unclear, contradictory, or missing, and coordinate updates needed to support clean execution
Partner with the Data Collection Operations Lead when changing technical requirements, quality issues, or repeated misses require substantive changes to workflows or SOPs
Surface schedule conflicts, staffing constraints, fleet availability issues, and execution risks early, with clear recommendations for resolution