Fleet Manager

ContainerPort Group, Inc.•Chesapeake, VA

10h•Hybrid

About The Position

ContainerPort Group (CPG®), a World Group company, is currently looking for a dedicated, driven person to join our family as a Fleet Manager for our new growing terminal in Norfolk, Virginia! The Fleet Manager is the direct link between our drivers and customers and must build trusting relationships with our drivers and fully support them in day-to-day operations. In addition, the Fleet Manager will be responsible for keeping their fleet committed to shipments that safely maximize productivity and provide on-time service to the customers.

Requirements

HS diploma required.
Alignment with ContainerPort Group’s purpose, brand promise and core values.
2-5 years of intermodal/container transportation experience
Working knowledge of DOT regulations
Experience working with fleet of contractors/owner operators
Exemplary customer service and interpersonal skills.
Excellent verbal and written communication skills with the ability to convey information to customers and owner-operators in a clear, focused, and concise manner.
Strategic thinker who is comfortable in a fast-paced, always-on, deadline driven environment.
Ability to effectively prioritize and accurately execute time sensitive tasks.
Computerized dispatch skills (experience using TMS)
Strong computer skills and experience using MS Outlook, Excel, Teams, and Word

Responsibilities

Provide leadership and supervise our fleet of owner-operators (owner-operators are truck drivers who own their own truck and contract with ContainerPort Group to transport our customers’ freight)
Monitor and ensure effective and efficient delivery performance, fleet profitability and compliance with regulations
Assign equipment as needed
Maximize efficiency and profitability of every delivery
Oversee fair and equitable distribution of loads amongst contractors
Plan and execute order of deliveries to create efficient load drop-offs and pick-ups
Ability to accept and decline loads and coordinate with the Customer Success team
Negotiate rates with contractors outside of the ICOA
Develop lasting relationships with fleet of contractors to improve performance and encourage retention
Resolve customer/terminal/rail disputes involving contractors
Monitor contractor’s compliance and use discretion to take appropriate action related to the following: DOT and compliance regulations, controlled substance suspicion, hours of service, vehicle compliance
Coordinate required training for fleet of contractors