Fleet Manager
About The Position
The Fleet Manager is responsible for creating and modifying driver schedules to meet customer needs and ensure efficient deliveries. This role involves monitoring fuel usage, making independent decisions about fuel delivery, load diversions, and route changes. The Fleet Manager will also determine the number of trips and vehicles, assign drivers and equipment, and supervise drivers to ensure load safety. Additionally, the position requires coordinating daily terminal activities, processing customer orders, and ensuring drivers adhere to company policies and safety regulations. The Fleet Manager will investigate and resolve customer complaints, interpret and enforce company policies, and recommend disciplinary actions. This role also involves attending and presenting at monthly safety meetings and reinforcing safety compliance with drivers.
Requirements
- Strong oral presentation skills
- Strong to intermediate computer skills
- Able to multi-task and work in a fast-paced environment
- Ability to work independently
- Ability to work on a salary basis with a non-standard schedule and fluctuating hours
- Bachelor’s degree preferred
- Dispatch experience highly preferred
- While performing the duties of this job, the employee will occasionally lift up to 10 pounds.
- Reaching, handling, fingering, and feeling required in use of keyboard, calculator, computer, telephone, files, etc. with use of both hands.
- Speaking, hearing and seeing is also necessary.
Responsibilities
- Create and modify drivers’ schedules independently as dictated by customer needs and to ensure the most efficient delivery to customers
- Monitor fuel usage and make independent decisions about when and where to deliver fuel, including decisions regarding diverting loads, cancelling deliveries and adding deliveries as needed
- Determine number of trips and vehicles to run, assign drivers and equipment to runs
- Supervise drivers including ensuring the safety of drivers' loads
- Coordinate daily terminal activities by taking customer delivery orders via, telephone, fax or in person
- Review and complete the order process and prepare the schedules for local and long-distance moves
- Ensure that drivers follow direction of Logistic Supervisors with respect to load diversions and changes to routes
- Use judgment in determining whether a driver appears fit for duty and send drivers home who do not appear capable of working safely
- Comply with all Federal, State and local rules & regulations
- Aid drivers in locating difficult addresses
- Independently investigate and resolve customer complaints
- Interpret and enforce company policies
- Resolve driver complaints
- Recommend disciplinary action of drivers to Logistics Manager or Terminal Manager
- Attend and participate in monthly safety meetings
- Present on a topic at safety meetings (times may vary)
- Reinforces compliance of company safety policy with drivers while loading, unloading and driving
- Monitor critical error reports related to roll stability and hard braking, coordinate driver review with terminal manager
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
