Fleet Maintenance Manager - GSE

TCR•Chicago, IL

2d•Hybrid

About The Position

The Fleet Maintenance Manager - GSE is responsible for ensuring the proper maintenance of equipment, maintaining consistency of service across all branches to improve equipment quality and customer satisfaction. The Maintenance Manager acts as the senior technical authority for maintenance standards across all locations, supporting the Operations Director in driving reliability, safety, and cost efficiency. They will also be responsible for providing technical leadership and governance to ensure fleet availability and long-term asset performance.

Requirements

Strong Ground Support Equipment (GSE) knowledge
Strong technical troubleshooting and root cause analysis capabilities.
Strong customer service skills.
Strong communication skills, with internal teams and customers.
Effective leadership, motivational, organizational and communication skills.
Proficient computer skills and experience using Microsoft Office.
Ability to interpret maintenance data, KPIs, and cost reports to support operational decisions.
Comfort working cross-functionally with Operations, Finance, Safety, and HQ teams.
3-5 years of successful business management experience.
Mechanical, technical experience (experience as technician preferred).
Valid driver’s license.

Responsibilities

Provide direct leadership, performance management, and technical guidance to the Road Service Manager and field mechanics.
Conduct quarterly audits of subco spend and performance for each workshop and review with managers and director.
Track warranty recovery performance and report recoveries and missed opportunities to Operations leadership.
Ensure proper preventative maintenance of the equipment; work with GSS and TCR HQ on proper maintenance intervals, ensure PMs and required inspections are documented.
Oversee the implementation of Telematics devices; ensure all devices are reporting and alerts are acted upon.
Conduct annual fleet audits.
Organize mechanic training with vendors.
Provide technical input on asset lifecycle, condition assessments, and replacement planning to Headquarters.
Oversee and approve all repairs over $5k and ensure decisions are technically and financially justified and aligned with company capitalization policies.
Champion a strong safety culture and ensure maintenance operations meet all regulatory and internal H&S standards.
Manage subcontractors and visitors, addressing substandard work promptly.
Investigate vehicle and personal accidents and complete required reports to company standards.
Support audits, internal reviews, and continuous improvement initiatives related to maintenance operations.