Fleet Implementation Manager (CST)

Amerit Fleet Solutions•Remote, KS

2d•Remote

About The Position

Amerit Fleet Solutions, a leading fleet maintenance company, is seeking a skilled Fleet Implementation Manager in the Central Time Zone. This remote-based role requires up to 80% travel and candidates must live near a major airport. The Fleet Implementation Manager will serve as the Subject Matter Expert (SME) and work closely with the New Business Integration (NBI) Team to successfully launch new shops for multiple customers. The position offers a competitive salary of $95,000-105,000, plus an annual performance-based bonus.

Requirements

At least 8-10 years of industry experience in fleet maintenance or operations capacity.
5-8 years of direct management experience.
Prior technician/mechanic experience.
High school diploma or equivalent.
Familiarity with heavy truck / trailer repair and maintenance.
Must be able to travel 80% of the time.
Thorough knowledge of DOT rules and regulations, company policies and procedures.
Proven leadership and interpersonal skills.
Strong written and verbal communication skills (documentation, communication with peers, supervisors, etc.).
Strong computer skills - knowledge of Word, Excel, Fleet Management systems and exposure to large ERP/timekeeping systems.
Ability to regularly lift and move up to 10 pounds.
Ability to stand, walk, sit, talk or hear.
Frequent use of hands and fingers.
Ability to feel and reach with hands and arms.

Nice To Haves

Candidates must live near a major airport.

Responsibilities

Oversee multiple new shop launches and their operations, acting as the Subject Matter Expert (SME) and Implementation Specialist.
Lead, educate, and develop employees.
Monitor employee performance and maintain accessibility to all areas of the shop.
Plan daily manpower to meet workload demands.
Provide support to the operations team regarding all equipment-related issues.
Monitor and analyze opportunities for cost reduction and efficiency improvement.
Perform administrative functions, including payroll approval, scanner downloads, repair order maintenance, and compliance documentation.
Address corrective actions for direct reports.
Ensure clean and safe working conditions for the facility and equipment.
Communicate with customers to ensure operations and company needs are met.
Identify and monitor equipment sent to outside sources for repairs.
Conduct pre-shift meetings.
Comply with all applicable laws, regulations, company policies, and procedures.
Interview and hire for shop positions.
Support the Regional Implementation Manager, Sales Team, and NBI Team to ensure operations and customer/company needs are met.
Ensure all site launches stay on schedule and meet their designated Go Live Dates by working closely with the New Business Integration (NBI) Team.
Conduct site visits as needed for multiple locations.
Conduct Fleet audit assessments for each site launch.
Conduct EHS related audits and complete EHS related documents.
Complete Tooling & Parts audits and place orders accordingly.
Work with Central Procurement on launch-related activities and items, such as submitting CapEx for MSCs, Tooling, Parts, Conex, and other needed items.
Work with NBI and the Operations Support Center (vended team) to ensure Roadside & Towing needs are addressed.
Work with NBI and Central Procurement to ensure proper vendors are set up to support new site launches.
Work with NBI to implement any IT or system integration related needs or requests.
Work closely with Recruiting/Onboarding & HR/Benefits as needed.
Ensure proper training needs and customer expectations are met and rolled out to newly hired Techs and Fleet Managers before site handover.
Ensure newly hired staff are uniformed properly and have all necessary IT equipment and/or Diagnostic Software.
Oversee newly established Shops for a brief period for quality control before moving on to another new account or special project.
Assist with other projects as needed based on bandwidth.
Ensure the launch goes off without a hitch.
Focus on Safety, health, environmental compliance, and quality of work.
Ensure all HazReps and Compliance Audits are complete in the Market Area.
Minimize spills and quality of work events.
Achieve Time to Repair and throughput targets for both vended and onsite mobile maintenance services.
Ensure processes are defined and followed within the team, including inventory management and on-time parts procurement.
Accountable for regional Billability (technician utilization) targets, including meeting minimal billable hours requirements to satisfy P&L targets.
Manage Repair Orders (ROs) – Ensure incoming ROs are received, scheduled, completed, and closed according to client and business needs.
Handle disputes with a root cause analysis that includes owners and ECDs for resolution, delivered to the customer.
Establish solid relationships with business unit leadership and other senior executives.
Build bridges among all Amerit teams and work seamlessly with HR, Finance, Procurement, and all functions inside and outside of the assigned segment.

Benefits

Full benefits within 30 days.
Medical, dental, vision, prescription drug coverage, life insurance, disability insurance.
401(k) match program.
Paid vacation, holidays, and sick time.
Boot and prescription safety glasses reimbursement.
Extensive training program through Amerit University.
Employee referral program, up to $1,000 bonus.
ASE certification program with fee reimbursement and bonus.
Employee recognition platform.
Employee Assistance Program (EAP).
24/7 nurse triage line.
Employee discounts on cell phone service and entertainment tickets.
Employee resource groups (ERGs).