Fleet Driver - Tow Truck Driver

AAA South Jersey Inc•Voorhees Township, NJ

5d•Onsite

About The Position

Become a part of something bigger. Working at AAA is a career, not a job. Come experience what it’s like when your work really matters. Join a team with over 100 years of experience and tradition - AAA South Jersey! We are an organization committed to totally satisfying our members, the motoring public and the communities we serve. We are looking for dynamic individuals to join our Fleet Team, located in Voorhees, New Jersey. This position will work in a four-county area: Camden, Gloucester, Cumberland and Salem. Currently we are looking for: Roadside Technician: Tow Truck Driver. Nights and weekend hours are available. Also, availability on some holidays is required. Holidays pay double time and a half. As a Roadside Service Technician - Tow Truck Driver for AAA South Jersey, your primary responsibility will be to operate a AAA-owned tow truck within the 4 county South Jersey territory responding to roadside assistance requests from AAA members. Services provided include flat tire replacement, jump starts, lock-out, air delivery, gas and towing services. Driver will diagnose the problem with the primary goal of getting the member back on the road. Drivers should have knowledge of AAA products and services as well as some light mechanical knowledge and/or tow experience. Focus on response time, member satisfaction, safety, security, and quality standards are critical to the success of this role.

Requirements

Must be at least 23 years old and have at least 3 years as a licensed driver
Possess and maintain a valid driver’s licenses and maintain all state and local licensing requirements
Knowledge of automotive repair and service techniques
Knowledge of towing procedures and practices
Ability to navigate to locations with use of GPS.
Excellent customer service skills
Communicate effectively in writing, verbally, via email and using assigned technology such as GPS (Global Positioning Systems).
Ability to lift and carry equipment weighing up to 75 pounds; bending, kneeling and balancing to inspect cars and change tires five to ten minutes at a time; and pushing on occasion.
Exposure to noise from traffic on a daily basis.
Must be physically able to drive assigned vehicle
Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.
Must agree to submit to drug testing (pre-hire, post incident & periodic).
Required to pass a physical examination as required by the Department of Transportation or AAA South Jersey.

Nice To Haves

Previous experience operating a tow truck a plus.
Drivers should have knowledge of AAA products and services as well as some light mechanical knowledge and/or tow experience.

Responsibilities

Operate a AAA-owned tow truck within the 4 county South Jersey territory responding to roadside assistance requests from AAA members.
Provide services including flat tire replacement, jump starts, lock-out, air delivery, gas and towing services.
Diagnose problems with the primary goal of getting the member back on the road.
Focus on response time, member satisfaction, safety, security, and quality standards.