Fleet Compliance Associate

Fleetworthy • Madison, WI

4d • Onsite

About The Position

This is a great entry point into fleet compliance and serving the trucking industry. You'll work closely with assigned clients to keep them compliant and confident — handling daily data validation, answering questions, resolving issues, and serving as a trusted point of contact. You'll be supported by a knowledgeable management team and given the tools to grow. If you're organized, service-minded, and interested in the intersection of transportation regulation and technology, this role is a strong fit.

Requirements

• Strong written and verbal communication skills; warm, professional, and results-oriented
• Comfortable managing multiple priorities and working with a variety of client personalities
• Ability to work independently and exercise good judgment on client matters
• Proficiency with Microsoft 365, Word, and Excel
• Detail-oriented and comfortable working in a focused, desk-based environment using several SaaS platforms
• Adaptable — regulations change, procedures evolve, and you take it in stride

Nice To Haves

• Many team members in this role grow into senior compliance, account management, or operations positions — we invest in promoting from within.

Responsibilities

• Serve as the primary processor for assigned carrier clients — processing and coordinating compliance work, responding promptly and consistently
• Build reliable, positive working relationships that clients can count on
• Investigate and resolve inquiries and issues related to products and services
• Support other customer-facing teams and guide clients through compliance platforms and internal tools; provide coaching as needed
• Stay current on federal and state regulations affecting carrier compliance
• Perform daily data validation and quality control to proactively catch issues before they reach clients
• Collaborate with team members and other departments to share knowledge and improve outcomes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed