Fleet Account Manager

Car Spa, Inc.•Dallas, TX

About The Position

Car Spa, Inc. is seeking a motivated, customer-focused Fleet Account Manager to develop, manage, and grow relationships with commercial fleet clients. This role is responsible for driving revenue through new business development, maintaining strong client partnerships, and ensuring exceptional service delivery for fleet washing, detailing, and oil change programs.

Requirements

2+ years of experience in account management, business development, outside sales, or fleet services preferred
Strong relationship-building and negotiation skills
Excellent verbal and written communication abilities
Proven ability to manage multiple accounts and priorities effectively
Customer-service mindset with strong problem-solving skills
Proficiency with Microsoft Office

Responsibilities

Develop and manage relationships with existing and prospective fleet accounts
Identify new business opportunities and generate sales leads within target industries such as delivery services, transportation, municipalities, rental fleets, dealerships, and service companies
Conduct client outreach
Prepare proposals, pricing agreements, service contracts, and account renewals
Serve as the primary point of contact for fleet customers, ensuring timely communication and excellent customer service
Coordinate with operations teams to ensure services are delivered accurately, efficiently, and according to client expectations
Monitor account performance, customer satisfaction, and service quality; resolve issues proactively and professionally
Track sales activity, account status, and revenue performance
Meet or exceed sales and account growth targets
Analyze market trends, competitor activity, and customer needs to help shape service offerings and pricing strategies
Support collections and billing follow-up as needed to ensure healthy account performance