FIU Manager Fraud

SouthState Bank

20h•Hybrid

About The Position

The FIU Manager/Fraud supports SouthState Bank’s enterprise wide FIU protocols to ensure all regulatory expectations are met and fraud losses are minimized to the extent reasonable possible. The FIU Manager is responsible for overseeing the execution of fraud related functions and practices of team members under their supervision; these can include: reviewing fraud alerts for timely identification and escalation when warranted and/or overseeing the execution of fraud investigations and providing relevant data to the SAR team for filing. The FIU Manager works collaboratively with the other FIU staff to ensure quality and continuity of fraud alert decision making, fraud investigations, regulatory timeliness, and adherence to department procedures. The FIU Manager functions as a banking fraud subject matter expert who leads the team, manages its day-to-day operations, develops new and existing analysts, and works with the Director of Fraud Management to bring the investigative team to the next level of performance. They also assist with addressing questions and concerns arising from outside of the department as necessary. It is the policy of SouthState Bank to comply with the Bank Secrecy Act (BSA), USA PATRIOT Act, and the requirements of the Office of Foreign Assets Control (OFAC), and other related anti-money laundering/ anti-terrorist financing initiatives. The Bank has established a Bank Secrecy Act/ Anti-Money Laundering/Office of Foreign Assets Control (BSA/AML/OFAC) Compliance Program, covering all requirements of the BSA, USA PATRIOT Act and OFAC rules and regulations. Upon completion of required training, the Board of Directors of SouthState Bank shall hold each employee accountable for adhering to the established operating procedures and internal controls as set forth in the Bank’s BSA/AML/OFAC Program. Continued instances of non-compliance or willful violation of law may result in disciplinary action, up to and including termination.

Requirements

Bachelor’s degree preferred
Minimum of 5 years experience in one or a combination of the following: fraud, Bank Secrecy Act compliance, anti-money laundering, or investigations of financial crimes transactions in a depository institution
Minimum 3 years supervisor or management experience
Experience with automated detection systems relating to fraud detection
Experience managing multiple people and projects
Experience conducting BSA, AML and fraud related investigations at an advanced level
Subject matter expertise in a wide range of fraud topologies including online banking fraud, account takeovers, check fraud, debit card fraud, ATM investigations, ACH/Zelle fraud, and business email compromise
In-depth knowledge of BSA/AML regulations related to suspicious activity monitoring and reporting
Working knowledge of payment rails such as wire, ACH, debit cards, and checks
Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each workday
Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift
Must be able to hear and communicate with coworkers and customers throughout the day
Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank’s grooming and dress codes
Must demonstrate excellent people skills with customers and coworkers
Must be willing to function as a team member
Must be willing to demonstrate commitment to South State Bank’s mission and goals
Ability to read, analyze and interpret Federal and State banking regulations related to the Bank Secrecy Act and anti-money laundering

Nice To Haves

knowledge of and ability to use internal bank systems a plus
knowledge relating to RTP, credit cards, and cryptocurrencies such as Bitcoin is a plus
CAMS (Certified Anti-Money Laundering Specialist) and/or CAFP (Certified AML and Fraud Professional) preferred

Responsibilities

Provide oversight of all FIU fraud personnel and collaborate with other departments when conducting investigations, as appropriate
Supervise and mentor direct reports performing fraud related investigations and tasks; provide oversight to ensure appropriate action is taken in all circumstances
Maintain effective case management, including Analyst dashboard tracking and internal controls, to ensure alerts, cases, and SARs are completed in an accurate and timely manner
Establish and maintain procedures pertaining to department functions and provide training
Provide oversight of quality reviews focusing on fraud investigations
Communicate directly with front line personnel regarding resolution of escalated incidents that may require coordination with internal partners
Ensure records of all findings are maintained in a centralized case management system to ensure complete and accurate documentation is maintained as required
Communicate with FIU senior management on internal control deficiencies detected during the account monitoring/investigative processes
Maintain knowledge of the bank’s products, services, customers and geographic locations, and the potential fraud risks associated with those activities
Create and implement preventive measures to mitigate potential fraud risks
Assist with preparation of various reports and presentations
Complete case investigations on cyber events against the bank
Escalate activity that meets the established criteria for investigating suspected fraudulent or problem accounts through the submission of an Unusual Activity Referral Form
Maintain proficiency in all aspects of BSA/AML compliance
Adhere to all provisions of South State Bank policies and procedures, including the confidentiality policy, code of ethics, and BSA/AML/OFAC policies and procedures
Other duties and responsibilities may be assigned, according to the needs of the bank