FIU Analyst - Detection

South State Bank•Winter Haven, FL

About The Position

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY/OBJECTIVES The FIU Analyst/Fraud is responsible for managing daily tasks associated with FIU protocols to ensure all regulatory expectations are met and fraud losses are minimized to the extent reasonable possible. Responsibilities include the identification of unusual and/or potentially fraudulent activity, the management of the associated alerts, and the investigation and reporting of internal and external financial crimes against the bank. Essential functions can vary based on specific duties assigned. It is the policy of SouthState Bank to comply with the Bank Secrecy Act (BSA), USA PATRIOT Act, and the requirements of the Office of Foreign Assets Control (OFAC), and other related anti-money laundering/ anti-terrorist financing initiatives. The Bank has established a Bank Secrecy Act/ Anti-Money Laundering/Office of Foreign Assets Control (BSA/AML/OFAC) Compliance Program, covering all requirements of the BSA, USA PATRIOT Act and OFAC rules and regulations. Upon completion of required training, the Board of Directors of SouthState Bank shall hold each employee accountable for adhering to the established operating procedures and internal controls as set forth in the Bank’s BSA/AML/OFAC Program. Continued instances of non-compliance or willful violation of law may result in disciplinary action, up to and including termination.

Requirements

Strong critical thinking, analytical and problem-solving skills
Ability to identify fraudulent, unusual and/or suspicious activity and understand when it needs to be escalated
Ability to perform a detailed analysis of accounts and relationships
Ability to work and thrive in a fast paced, high intensity, high demand and deadline driven environment
Self-motivated, dependable, adaptable, and detail-oriented with strong research and organizational skills
Ability to handle and accomplish multiple tasks and resolve competing priorities effectively
Proficient with PC work, including Microsoft Outlook, Word, Excel, PowerPoint, and other varying software if/as needed; knowledge of and ability to use internal bank systems a plus
Excellent oral and written communication skills
Ability to draft reports, prepare documents, and compose letters, memorandums, and business correspondence
Ability to interface with all business lines and legal entities and people of varying level, title and knowledge
Ability to read, analyze and interpret Federal and State banking regulations related to the Bank Secrecy Act and anti-money laundering
Education: Bachelor’s degree preferred
Minimum of 5 years extensive fraud and/or BSA/AML experience in a financial institution
Experience conducting bank fraud investigations
In-depth knowledge of BSA/AML regulations related to suspicious activity monitoring and reporting
Strong knowledge of fraud typologies and associated bank fraud schemes including online account opening, mobile, digital, and debit card fraud
Familiarity with payment types including digital banking products such as Zelle, Bill Payments, and Bank to Bank payments
Familiarity with various fraud detection and AML monitoring systems
Strong understanding of bank operations including but not limited to navigating banking systems, understanding teller transactions and interpreting customer transactions
Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each workday.
Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift.
Must be able to hear and communicate with coworkers and customers throughout the day.
Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank’s grooming and dress codes.
Must demonstrate excellent people skills with customers and coworkers.
Must be willing to function as a team member.
Must be willing to demonstrate commitment to South State Bank’s mission and goals.

Nice To Haves

Experience in debit card fraud prevention and implementation of controls to minimize loss a plus
CAMS (Certified Anti-Money Laundering Specialist) and/or CAFP (Certified AML and Fraud Professional) and/or CFE (Certified Fraud Examiner) certification preferred

Responsibilities

Analyze fraud alerts and account activity for unusual or suspected fraudulent activity that derive from the bank’s surveillance monitoring systems and internal/external sources
Monitor digital content resources to proactively identify and prevent content abuse.
Research and analyze high-risk transactions across all payment channels with a sense of urgency
Proactively identify potential risk, develop loss mitigation strategies deployed within debit card fraud systems available
Address and investigate debit card data breaches involving financial information to minimize risk to the organization
Conduct account investigations and research to determine if further review is warranted
Collect and analyze large volumes of financial data for potential fraud
Conduct due diligence, evaluate the circumstances, and recommend appropriate risk-based actions for any cases of potential fraud; escalate as necessary
Collaborate with personnel from other departments when conducting investigations, as appropriate
Document all findings in a centralized case management system to ensure complete documentation is maintained as required
Communicate with FIU management on internal control deficiencies detected during the account monitoring/investigative processes
Maintain knowledge of the bank’s products, services, customers and geographic locations, and the potential fraud risks associated with those activities
Escalate activity that meets the established criteria for investigating suspected fraudulent or problem accounts through the submission of an Unusual Activity Referral Form
Maintain proficiency in all aspects of BSA/AML compliance
Adhere to all provisions of South State Bank policies and procedures, including the confidentiality policy, code of ethics and BSA/AML/OFAC policies and procedures
Other duties and responsibilities may be assigned, according to the needs of the bank