Fitting Room Specialist

Scheels All Sports•West Des Moines, IA

1d•Onsite

About The Position

Scheels Company Goals: We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners. What We Commit To – Our Employee Ownership Values As an employee-owner, you’re expected to actively contribute to a culture that thrives on: Delivering a Personalized WOW Customer Experience Every customer interaction is an opportunity to exceed expectations We focus on making every visit memorable, personalized, and impactful Having a Team-First, Winning Mentality We succeed together by supporting one another and celebrating team wins Collaboration and unity drive our performance and customer experience Learning and Adapting to Constant Change We embrace growth, innovation, and feedback Change is not a barrier–it’s a catalyst for improvement and excellence Taking Pride in Our Work and Thinking Like Owners Every task matters, and we take full responsibility for the results Ownership means accountability, care, and drive to go above and beyond Expecting Honesty and Integrity in All That We Do Trust is the foundation of our relationships–with customers and with each other We act with transparency, fairness, and respect at all times

Requirements

The ideal candidate will have or be in pursuit of a high school diploma or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of education and experience.
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Must be flexible to work assigned schedule between 5p.m. and 9p.m., Monday through Friday, 9:30a.m. and 9p.m., Saturday, and 10:30a.m. and 6p.m., Sunday.
Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of two weekends a month.
Average hours per week is 20 hours.

Responsibilities

Greet customers, check customers in and out of rooms, while monitoring the amount of merchandise the customer has in the fitting room
Prepares merchandise (buttons, zips, etc.) to return to the selling floor
Answer all incoming calls in a friendly, professional, and pleasant disposition
Learn product knowledge to assist customers and partner effectively with sales associates
Be knowledgeable to answer questions concerning location, price, and use of merchandise, and direct customers to the correct associate when necessary
Maintain a clean, safe, and organized fitting room environment