Fitting Room Specialist-FT

Scheels•Billings, MT

1d•Onsite

About The Position

Scheels is seeking a Fitting Room Specialist to join their team. This role is responsible for providing a personalized customer experience by managing fitting rooms, assisting customers with merchandise, and maintaining a clean and organized environment. The ideal candidate will embody Scheels' employee ownership values, focusing on delivering exceptional customer service, maintaining a team-first mentality, embracing change, taking pride in their work, and acting with honesty and integrity.

Requirements

High school diploma or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of education and experience.
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
Follow all safety procedures and perform job duties in a fashion that minimizes the risk of injury.

Responsibilities

Greet customers, check customers in and out of rooms, while monitoring the amount of merchandise the customer has in the fitting room
Prepares merchandise (buttons, zips, etc.) to return to the selling floor
Answer all incoming calls in a friendly, professional, and pleasant disposition
Learn product knowledge to assist customers and partner effectively with sales associates
Be knowledgeable to answer questions concerning location, price, and use of merchandise, and direct customers to the correct associate when necessary
Maintain a clean, safe, and organized fitting room environment