Fitter/Tailor - The Westchester

Penney OpCo LLC • White Plains, NY

1d • Onsite

About The Position

The Fitter/Tailor contributes to Brooks Brothers customer relationships by delivering quality garments. As a member of the Alterations department, this role provides expert alterations and fabric expertise in a timely manner while delivering outstanding customer service. The Fitter/Tailor reports to the Store Manager.

The role requires attention to detail, quality workmanship, teamwork, urgency, adaptability, self-motivation, and a commitment to personal growth. The Fitter/Tailor works with the store team to support a seamless workflow and maintain an organized store environment while representing the Brooks Brothers brand and its values.

The position requires at least five years of tailoring experience, knowledge of clothing and shirt construction and fabrics, and the ability to communicate with customers on the sales floor. Scheduling flexibility is required to meet business needs, including days, nights, weekends, and holidays. The stated pay range is USD $23.25 to $32.25 per hour.

Requirements

• At least five years of tailoring experience.
• Knowledge of clothing and shirt construction and fabrics.
• Ability to communicate with customers on the sales floor.
• Proficiency with special order tools, fabrics, and programs.
• Scheduling flexibility to include days, nights, weekends, and holidays as required by business needs.
• Ability to lift 5–10 pounds consistently.
• Ability to sit for long periods.
• Ability to perform repetitive motions with hands, arms, legs, and feet.
• Ability to lift, balance, stoop, and handle materials.
• Ability to use hands and arms constantly to handle, install, position, manipulate, and move materials.
• Close-range and distant vision, color and peripheral vision, and ability to adjust focus.

Nice To Haves

• Previous experience in a retail environment or in custom clothing sales.

Responsibilities

• Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
• Sew, measure, hem, and fit garments to meet customer needs using Brooks Brothers-approved methods and specifications.
• Use Brooks Brothers systems to meet productivity goals.
• Provide high-quality work and customer service within established call dates.
• Repair or replace defective garment parts, including pockets, zippers, buttons, and linings.
• Follow company best practices, policies, procedures, and associate policies outlined in the Associate Handbook.
• Help maintain a clean, neat, and organized store environment.
• Work with the store team to ensure a seamless workflow.
• Represent the brand by adhering to the Brooks Brothers code of conduct, dress code, and service expectations.
• Model the company’s values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Benefits

• Medical, dental, and vision benefits, if eligible.
• Term life insurance, if eligible.
• Paid vacation and holidays, if eligible.
• 401(k) with Company match, if eligible.
• Associate discount on Catalyst Brands merchandise.
• Additional compensation for store hourly associates scheduled to work on designated holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed