About The Position

The Tailor/Fitter provides customers with high-quality service through skilled fitting and garment alterations. The role measures customers, fits garments, marks alteration areas, completes fittings and sewing alterations on time according to Nordstrom guidelines and service standards, and uses store technology to manage customer alteration needs. The Tailor works collaboratively with the Alterations and Store teams, meets productivity goals while following proper procedures, and professionally educates customers and employees about fit, style, garment construction, and trends.

Requirements

  • Previous fitting, tailoring, and sewing experience; a preferred minimum of 2–3 years is stated.
  • Clear, professional communication with coworkers and customers.
  • Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
  • Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
  • Ability to embrace a flexible working schedule based on business needs.

Nice To Haves

  • Previous fitting, tailoring, and sewing experience, preferably with a minimum of 2–3 years.

Responsibilities

  • Measure customers for size, fit garments on customers, and mark areas requiring alterations.
  • Complete customer fittings on time and perform sewing alterations according to Nordstrom guidelines and service standards.
  • Meet department and individual productivity goals while following proper processes and procedures.
  • Use store technology to manage and organize customer alteration needs.
  • Work collaboratively with the Alterations and Store teams to meet customer expectations.
  • Educate customers and employees about proper fit, style, construction, and trends in a professional and friendly manner.

Benefits

  • Medical and vision coverage
  • Dental insurance
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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