Fitness & Wellness Supervisor

Associated Students, San Diego State University • San Diego, CA

8d • $26 - $29 • Hybrid

About The Position

Under the direction of the Fitness & Wellness Manager, the Fitness & Wellness Supervisor assists with the administration and coordination of a comprehensive fitness and instructional class program. The Fitness & Wellness Supervisor assists with recruiting, hiring, training, scheduling, evaluating, and supervising all fitness and instructional class staff. Responsibilities include supporting the Fitness, Wellness, and Instructional Class Programs including daily operations, staff management, fiscal management, risk management, policies and procedures, facility management, scheduling and event planning, marketing and promotions, strategic planning, and program assessment.

Requirements

• Bachelor's Degree required
• Two years of group fitness class instruction experience required (or two years Graduate Assistantship experience)
• Two years supervisory/management experience required
• Nationally recognized group fitness certification from the American College of Sports Medicine (ACSM), the Aerobics and Fitness Association of America (AFAA), the National Strength and Conditioning Association (NSCA), American Exercise Council (ACE), or an equivalent certification required
• American Red Cross CPR, First Aid and AED certification required (within 30 days of hire)
• Anti-Harassment Training for Supervisors (Must be completed within 30 days of hire)
• Workplace Violence Prevention (Must be completed within 30 days of hire)
• Data Security & Privacy (Must be completed within 30 days of hire)
• Gender Awareness Training (Must be completed within 30 days of hire)
• Highly organized, confidential and reliable individual with keen written and verbal communication skills and the ability to work in a diverse, frequently changing population of students, faculty and staff
• Must be able to perform a high level of customer service in a diverse and constantly changing environment
• Demonstrated success in managing and mentoring work teams of diverse functions, complying with organizational policies and procedures and supporting change within an organization
• Extensive knowledge of fitness industry and best practices
• Excellent interpersonal skills; ability to relate and communicate effectively with a diverse population of students, staff, faculty, colleagues and guests
• Must have strong communication skills (verbally and written) to communicate at a level appropriate to the duties of the position
• Ability to operate a computer, proficiency with Microsoft Office Suite (i.e. Word, Excel, PowerPoint) and Google (i.e. slides, sheets, docs) with the ability to learn and utilize new software programs
• Ability to gather and organize data, draw logical conclusions and discern implications
• Well organized, ability to effectively multi-task, ability to prioritize work, manage time, problem solve, make decisions and meet scheduled deadlines under pressure
• Must be self-motivated, self-starter and perform with minimal direction and supervision
• Ability to present a consistent positive approach to students and all internal and external contacts by being courteous, respectful, helpful and cooperative at all times
• Commitment to a high standard of safety and ability to communicate and train safety policies and procedures to staff
• Ability to interpret and communicate policies and procedures
• Ability to adapt to and work in an environment of constant change, growth and frequent interruptions
• Ability to handle difficult situations involving participants with patience, good judgment, and with diplomacy is expected
• Must be able to work with confidential items and understand the importance of confidentiality in project work
• Proven necessary supervisory skills including, but are not limited to: hiring, inspecting, analyzing, planning, prioritizing, scheduling, assigning, receiving, controlling, training, instructing, documenting, recommending and reporting
• Ability to prioritize workload; coordinate multiple tasks, projects, and assignments within appropriate timelines
• Ability to demonstrate thoroughness, completeness, follow through on presentation and appearance of work
• General knowledge of budgeting principles

Nice To Haves

• Master's Degree preferred
• Previous experience in a management/leadership position supervising instructors and administering fitness related recreation programs preferred
• Experience in a college campus recreation environment preferred
• American Red Cross CPR, First Aid and AED Instructor certification preferred

Responsibilities

• Assists with the effective planning, implementation, supervision, and evaluation of all Fitness and Wellness programs including but not limited to: group fitness classes, personal training, instructional activity classes, orientations and wellness programs
• Recruits, hires, trains, and evaluates program assistants and instructors
• Coordinates and programs the Fitness, Wellness, and Instructional Class schedule for each semester and break period
• Coordinates program assistant(s) schedules/tasks on a weekly and daily basis
• Plans staff meetings on a semester basis; disseminates necessary information to staff
• Uses Virtual EMS to reserve facilities for activities, classes and events
• Uses Virtual CMS to input class schedules and programming on website
• Uses Fusion to create Fitness, Wellness, and Instructional Classes and input class details for participant registration
• Designs and distributes program surveys on a semester basis and compiles data
• Ensures customer service standards are met; responds to physical, virtual, and verbal member comment cards in a timely manner
• Develops programming for special events and open houses, such as Fitness Jam and ARC 'til Dark welcome events
• Collaborates with the marketing department to plan and execute promotional photography and videography of program offerings
• Ensures all class cancellations are communicated promptly by contacting all participants/instructors along with posting notifications in the appropriate areas
• Ensures facilities and equipment are safe to use; submits virtual FMX repair work orders if needed
• Assists with development of operational procedures
• Develops new wellness programs
• Teaches group fitness classes and instructional classes
• Assists others in department with special tasks as assigned
• Schedules, coordinates and oversees group fitness classes and academic classes for sports, dance, fitness and martial arts activities
• Develops new classes and programs to meet the needs of a diverse campus community
• Develops and implements clinics and classes
• Ensures class instructors follow class expectations and policies
• Develops class curriculum, skill development and learning outcomes for instructional classes
• Teaches classes and substitutes for group fitness and instructional classes during instructor absences
• Helps ensure all university requirements are met for academic classes

Benefits

• Background check required
• Fingerprinting required for positions with direct contact with minor children and/or supervising other staff

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level