Fitness Trainer

Planet Fitness•Dillon, SC

About The Position

At Planet Fitness, the purpose is to create a more connected and Judgement Free™ planet where fitness and wellbeing are within reach for all. The company aims to create a welcoming workplace where team members can be themselves, feel supported, grow, and achieve more together. Guided by its PLANET Principles, Planet Fitness puts people first, leads with excellence, acts with authenticity and integrity, embraces change, and thrives together. The Fitness Trainer operates the Planet Fitness group fitness program (PE@PF) and helps create an approachable, supportive fitness experience for members of all fitness levels. The role involves connecting with members, motivating them toward their individual goals, providing equipment guidance, and maintaining welcoming, clean, and safe club spaces. Trainers learn through online and hands-on training and work collaboratively with other team members. The position requires continual standing and movement around the club, in-person and phone communication, lifting up to 75 pounds, and bending and twisting to complete tasks. The employee will encounter toxic chemicals and frequently clean and sanitize equipment and facilities. Planet Fitness states that certain listed benefits are available to full-time employees only.

Requirements

Must be 18 years of age or older.
Nationally Certified Training Certificate required.
Basic computer proficiency.
Willingness to become CPR/AED Certified; training is provided by Planet Fitness.
Able to lift up to 75 pounds.
Able to stand and move continually throughout the club during a shift.
Able to communicate continually in person or by phone during a shift.
Able to bend and twist and move into different positions to accomplish tasks.
6–12 months of experience in a customer service environment is preferred.
Positive, upbeat attitude and passion for fitness and helping others achieve their goals.
Ability to connect with, encourage, and motivate people of all fitness levels.
Punctuality, reliability, and dependability.
Patience, empathy, integrity, and respect in interactions with others.
Clear communication skills and comfort guiding individuals and groups.
Ability to work as part of a team, support fellow team members, and learn quickly through online and hands-on training.

Nice To Haves

6–12 months of experience in a customer service environment is preferred.

Responsibilities

Operate the Planet Fitness group fitness program (PE@PF).
Create a class schedule for members, including Orientation and DYOP (Develop your own program).
Proactively engage with members on the club floor about their fitness goals, instruct them in safe equipment use, and provide support as needed.
Promote the Judgement Free Zone® by connecting with members, offering assistance, supporting their fitness journeys, and upholding club policies.
Frequently walk all fitness areas to ensure a good member experience and quickly address issues as they are identified.
Make prospective member calls and conduct tours, assess membership needs, and offer Trainer services.
Greet members and guests as they enter and exit the club and assist with questions or concerns during check-in.
Answer phones in a friendly manner and assist callers with inquiries.
Clean and sanitize exercise equipment, Black Card spa amenities, communal spaces, and assigned areas regularly.
Keep restrooms clean and sanitized, stocked, and clutter-free by following the routine cleaning schedule.
Follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors to leadership, and work safely.